4Com Reviews

Name: 4Com
Rating: 4.63

4.6 Rating 1,295 Reviews

91 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terry came to swap us over to the new HIHI phone system. He was very helpful & informative, and set up the new phones and broadband with no disruption or downtime. PP Estates Ltd”

Helpful Report

Posted 10 months ago

“We have had Kieren install our new HiHi phone system and sort our longstanding broadband issues out today. He was very professional and helpful. Took us through all the necessary training and answered all of our questions. Excellent service with no disruption to the office. Nottingham Developments Ltd”

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Posted 10 months ago

“Chris Hillman and Charlie Mack Chris Hillman was a very thorough technician going through the entirety of the new HIHI4 phones and helped the team tremendously to understand the new systems. Charlie Mack also deserves an honourable mention, he was great talking us through the phones and then quickly got Chris to come in two days later to fit them. Thank you both gents from the MGA team in Birmingham.”

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Posted 10 months ago

“Great installation by Tom here at Slingers 1858 up and running great job.”

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Posted 10 months ago

“We have had the first engineer visit from Dave Cowen and all went smoothly he was very patience and knowledgable”

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Posted 10 months ago

“We had some inital issues with our new phone line for Vickers Joinery Ltd but Tom the engineer was sent and promptly fixed all our issues and helped setup our new system. Everything now working as expected.”

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Posted 10 months ago

“Their own customer service number gives you a busy tone 9/10 times. They're bills go through the roof every year... Any company that has to tie you in for a such a long contract does so because if you had a choice you would leave. All these comments below mention install/early on... Ask the same people a year later after they've gone days without service/a contactable service department and they've done they're 'annual' rise... Stay away”

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Posted 10 months ago

“Great Service Great Service, fully explained the installation, quick and easy and the training was very insightful”

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Posted 10 months ago

“Terry arrived on time, he was polite and informative throughout the day with us. Terry made the installation process simple, explaining what he was doing and what would follow. Once the system was up and running he loaded the link onto my computer and ran through how to use it even talking me through making my first call via HiHi. Great Service.”

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Posted 10 months ago

“Elliot Neill and Jack Davies were great! Really quick and professional. They showed us how to use the equipment they replaced with patience and care. Can't thank them enough!”

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Posted 10 months ago

“Tom was so friendly and helpful. The new system was installed in our office professionally and to a high standard”

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Posted 10 months ago

“Alex was very polite, calm and helpful. So far the installation is going without any complications. Hopefully Alex will be our engineer for the whole process. Sarah at Bridgnorth Veterinary Centre”

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Posted 10 months ago

“Jahid arrived on time, was friendly and efficient. Knew which questions to ask about our company to ensure our new phone system was installed smoothly at Craighead Building Supplies Ltd. Highly Recommend. Thank you.”

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Posted 11 months ago

“Tyler and Tom made the whole switch over process painless and simple - highly recommended”

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Posted 11 months ago

“Excellent Service From Both Mikes that visited and install the system today, would definitely recommend HiHi.”

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Posted 11 months ago

“Kieren was brilliant when he came to sort our phone system at work he was quick, efficient and very polite, he had an answer for all our questions and nothing was a problem for him to do when asked. We were very please with the result of the visit.”

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Posted 11 months ago

“Phones are amazing, you can do so much with them. They are really easy to use & look great on your desk. Datamail Midlands Ltd.”

Helpful Report

Posted 11 months ago

“Professional Jihad Chouh was on time, made the installation without any major disruptions to our daily routine in the office by installing one at a time, pleasant and professional Countrylet Date of experience: 21 March 2024”

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Posted 11 months ago

“Tom Parr was the engineer who visited us today and he was polite and helpful taking us through the workings of our new phone system .Thank you Tom.”

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Posted 11 months ago

“Honestly, one of the best companies we have worked with before. They gave a no frills no BS sales pitch and were straight to the point, super friendly guys. Then Tom and his assistant came for the first fix install. Again, super friendly guys and so knowledgeable, cracked on with the work and got everything up and running without interruption to our business. We had a comprehensive run-through on how to use the devices etc too. Can't wait for them to come back and do the '2nd fix' to get everything live! Would 100% recommend. - Sam Dennis, UK Ops Manager for 3D Prima Technology UK Limited”

Helpful Report

Posted 11 months ago

4Com is rated 4.6 based on 1,295 reviews