4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nightmare”

Helpful Report

Posted 6 months ago

“Steve, the engineer who carried out our installation today was very professional and helpful throughout, I would definitely recommend. 10/10 for service and installation.”

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Posted 6 months ago

“Elliott was friendly, helpful, informative .”

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Posted 6 months ago

“Elliot and Jack were most helpful and informative.Their knowledge was extremely useful Angela Valbruna”

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Posted 6 months ago

“Excellent service and attitude.”

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Posted 6 months ago

“Just had a new HiHi system installed, very impressed with the services and extremely easy to use.....”

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Posted 7 months ago

“The installation has been professional, efficient and straight forward. The functionality offered by the new phone system suits our needs perfectly. Thanks to Chris for commissioning the system today.”

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Posted 7 months ago

“Dave Cowen was great today! Brilliant service, very friendly, helpful and took the time to explain things fully to us. He definitely helped us feel comfortable with the new system and we look forward to seeing him again!”

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Posted 7 months ago

“Elliot was very punctual, he actually arrived at the office before me! He's friendly, knowledgeable and fitted our system without any hitches. Phone system simple to use and small added features are a bonus.”

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Posted 7 months ago

“BUYER BEWARE, READ THE SMALL PRINT ! Over charged con, don't be tempted to sign on the dotted line, you'll likely be signing up for 7 years with a 2 year rebate off an exorbitant hire rate, which will cease if you don't sign for another 7 years ! What current piece of electronic technology has a lifetime of 7 years, believe me you will find much better value elsewhere, beware the over hyped salesperson (Who is no doubt making a packet on every deal), with the offer of free gifts etc. BUYER BEWARE, READ THE SMALL PRINT !”

Helpful Report

Posted 7 months ago

“Business switch over made easy, good system and our step by step install was done so well. 4com have sent up lots of updates and support over the change over helping us know when each step would be completed. Our face to face HIHI installer Elliot Neill was super, he really took his time to show everyone the system, including our olddies who needed more help to get to grips with the new handsets. We did have a few lines issues and elliots patience to complete and fix the niggling issues was amazing.”

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Posted 7 months ago

“good service and a great engineer”

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Posted 7 months ago

“Today we got an amazing service from the engineer Tom Parr! With clear communication, understanding and amazing skills he got the job done fast and correctly. Before any procedures he also was asking permission for any type of resets to the systems to don’t create any type of interferences. I highly recommend Tom’s service! From Luxury Designer Room Interiors”

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Posted 7 months ago

“Great service, Knowledgeable engineer.”

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Posted 7 months ago

“Very good service! Tom was a massive help in setting us up! Highly recommend”

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Posted 7 months ago

“The phones look super sleek and the units and associated software are user friendly. Great installation from Rich and we are looking forward to the final part of the HiHi switch!”

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Posted 7 months ago

“Phones have not been working for 4 months. They will call me try fix it then just give up. I'd honestly stay away from these guys. Literally a pointless service.”

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Posted 7 months ago

“New HiHi phone system installation today. Steve Mooney, the install engineer arrived exactly on time stated, was most polite...totally professional, and completed the install seamlessly. Upon completion, he spent time with each of us explaining clearly the system operations, answering any questions raised, and took times to ensure we all fully understood the phones operation. Sean McCreedy (Managing Director) Uroglas Ltd”

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Posted 7 months ago

“Excellent service, all areas covered in great detail including help setting up our personalised AI assistant! Many thanks!”

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Posted 7 months ago

“All went well. Thanks to Tom Perkins”

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Posted 7 months ago

4Com is rated 4.7 based on 1,274 reviews