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4Com Reviews

4.6 Rating 1,295 Reviews
91 %
of reviewers recommend 4Com
4.6
Based on 1,295 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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4Com 5 star review on 2nd February 2022
Axis Property Group
4Com 1 star review on 14th August 2020
Caren
4Com 1 star review on 14th August 2020
Caren
Anonymous
Anonymous  // 01/01/2019
Liam was great today and left us happy with the system knowing how to use it. Many Thanks
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Posted 1 year ago
Really smooth install and Rhys Waite and Arj were very informative with the process. Thank you so much
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Posted 1 year ago
Very professional and friendly service, i would highly recommend this company.
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Posted 1 year ago
Paul Shaw Rainbow Care Solutions Very nice and chatty gentleman, very helpful and made sure we new how to use everything before leaving.
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Posted 1 year ago
Liam, Paul and Arj were very helpful with getting us set up and answered some questions we had.
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Posted 1 year ago
Excellent service David Perry who installed the system was very helpful and polite.
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Posted 1 year ago
Good service, thanks. Tom Parr Jack Wilson
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Posted 1 year ago
Thank you to Rhys Waite and Darren Evenden for making installation on new phone and broadband run so smoothly. Super helpful, very efficient and tidy. Did not leave until they were certain everything was working correctly
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Posted 1 year ago
Liam and Terry were very professional and helpful
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Posted 1 year ago
I had a Michael graham come and sort everything out for us. He was brilliant he explained everything and was very friendly. It was a pleasure
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Posted 1 year ago
Tom Parr came to install our HiHi telephone system and was very informative and friendly. He spent as long as was required to explain our full system and also answered all questions we had. Very friendly guy! Thank you.
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Posted 1 year ago
Mike was very helpful going through all the systems and took his time to go thought all the information. Was very details about every aspects and answered all questions that we asked. Took time with the staff to go thought all the training.
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Posted 1 year ago
Liam Sutcliffe was very professional and has excellent communication skills. Training on the equipment was excellent and thorough.
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Posted 1 year ago
One big scam will lock you in to 7 year contract don’t sign anything with them don’t believe a word this company is so unethical nightmare
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Posted 1 year ago
Came to install phones in the showroom, very happy with the service.
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Posted 1 year ago
Dave T Dave P Mike and Paul were all very helpful when installing our new phones. Professional, efficient, pleasure to deal with, very polite and good instructions. Very easy to deal with. From the accounts team
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Posted 1 year ago
Very sad to be forced into a new revolving 7 year contract which I obviously don't need. Prices are structured to flatter the discounted term so when they come to address the initial 2 year term and to protect the increase you have to re-sign. This is not the way in which business should be carried out. Wholly unfair and not in the customers interest. I wanted to reduce the cost of the package but again there is no way to do this. This is a form of pyramid selling with no way out for the consumer, so having to sign up for another 7 years. MORAL Do not get yourself into something unless you prepared to be in for life!
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Posted 1 year ago
Ian was a very pleasant engineer and most courteous. Spending time ensuring our new phone system was operating smoothly and answering any questions we had. Thank you Ian.
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Posted 1 year ago
Ian gave fantastic customer service. We cannot fault him, but rather publicly thank him for going the extra mile. He was honest and transparent in his communication, managed our expectations, gave great advice and suggestions, completed the work in an efficient and timely manner. He also offered to provide us that little bit extra without an additional charge. We would have no hesitation in using his services again.
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Posted 2 years ago
Fast and Efficeint install. Technician Ian Blake provided friendly and concise instuction. An experienced tech with great product knowledge. Was very accomodating and answered all of our questions and queries. Highly recommended.
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Posted 2 years ago
4Com is rated 4.6 based on 1,295 reviews