4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nuevo Support Services have had a new Hi Hi Phone system installed today by Rich Smith he has been friendly and helpful and the install went well and the training was great...”

Helpful Report

Posted 11 months ago

“Rhys Waite was great. He arrived early, he was very informative and answered all our questions and made it for us to understand. Nice polite Fella”

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Posted 11 months ago

“friendly engineer, new phone handsets set up, training straightforward and easy to follow. A TO Z CAR PARTS LIMITED”

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Posted 11 months ago

“Michael has been a great help with all of our staff getting them up to date with our new system.”

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Posted 11 months ago

“Great service from placing the order to installation. Kept informed of progress along the way. Engineers on site and staff at the office always very helpful and knowledgeable. Solihull & Shirley Estate Agencies, J Curry”

Helpful Report

Posted 11 months ago

“Kieren the engineer who installed the phone system was professional and helpful in all aspects explaining thing as he went along The Training and explaining everything about our new phones and applications was put into words we could understand without any jargon, he demonstrated everything and showing us any thing again was no problem Kieren was a credit to HiHi we would definitely recommend this company and product to anyone updating their phone system. HLC Engineering Services Ltd”

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Posted 11 months ago

“All Good, super quick helpful service from Mike. Thank you”

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Posted 11 months ago

“Mike was really helpful, he really wanted to make everything right before finishing here. Please send him back for completion of the broad band.”

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Posted 11 months ago

“Completed the phone system with no problems or issues”

Helpful Report

Posted 11 months ago

“Kieren called to install the new phone system in our office. Really great attitude, nothing too much trouble when asking advice during training. A real asset to your company. Paul Currie, Evans Lee”

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Posted 11 months ago

“David arrived nice and early and was extremely pleasant. He managed to get the work done without causing any disruptions and his training of the HiHi system was really easy to understand and follow.”

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Posted 11 months ago

“GASARC. After a few days of unforeseen issues with our existing older system crashing during the line upgrade, Rhys Waite came to site and immediately got to work trying to understand what the issue was and how he could get our old system running again while we wait for our HiHi port date, Rhys was very pleasant and explained everything he was trying to do to get us back up and running, after finding a solution that worked he stayed onsite to give a quick training session to a few members of staff concerning usage of the workaround. Overall Rhys was a very likeable and he was determined to make sure we were happy with the results before he left. Very happy with his service.”

Helpful Report

Posted 11 months ago

“Both Mike & Tom were excellent. Arrived early on site and got to work immediately. There was no lack of information from both guys. All questions were eagerly answered in a very professional manner. They were polite, hardworking and very attentive to leaving a clean environment. In the unlikely event of needing any issues resolving in the future, these are the two guys we want.”

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Posted 11 months ago

“Kieren finished our install off & has done a great & efficient job, which followed with some very helpful & much needed training on the devices. R. & J. Hill Engineering Limited”

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Posted 11 months ago

“Rich Smith has done an amazing job here (Posh Signs Peterborough Ltd) today, we are now HiHi'd. Thanks to all involved.”

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Posted 11 months ago

“Peter was very helpful, took the time to explain the new system.”

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Posted 11 months ago

“Highly professional installation. Excellent service.”

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Posted 11 months ago

“System now complete and commissioned. Good training session and very useful system.”

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Posted 11 months ago

“Jack Davies was very thorough in explaining how the HiHi system works and patient with my endless queries. The phone system is working out well and I definitely recommend the HiHi phone system for it's features and user-friendly interface.”

Helpful Report

Posted 11 months ago

“Kieren was efficient with the install & very helpful with any of my staff requests for information. To be honest I hardly knew he was here, by the end of the morning all new phones were installed & working perfectly. Paul Henstock, Director Turentek (Architectural Ironmongery) Ltd”

Helpful Report

Posted 11 months ago

4Com is rated 4.7 based on 1,274 reviews