4Com Reviews

Name: 4Com
Rating: 4.63

4.6 Rating 1,295 Reviews

91 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far we've had a fantastic experience, it's been seamless! The Sales Rep was helpful, transparent and efficient. The very next day the phones arrived on site, within half an hour of this, the engineer turned up. There was no messing about, he cracked straight on with what needed doing and went through how to use the phones. He didn't just leave it there, he showed us how to log on to our portal, how to access support and how to optimize the facilities the handset has to offer for example videocalls, voicemails, automated messages, apps, populating contacts in the address book. The device sells itself, but what has stood out for me is the level of great customer service :-) well done HiHi”

Helpful Report

Posted 1 year ago

“Chris Hillman was lovely, explained everything that was needed to be explained, and made sure that we had been given all the information we needed before he left us”

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Posted 1 year ago

“We had phone installation and Kieren has been excellent helping us and going thru the system , He has good knowledge of the job The Elms Hotel Retford”

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Posted 1 year ago

“Brilliant service from elliot, installation was efficient Neil Heaton Premier Plant and Tool Hire ltd”

Helpful Report

Posted 1 year ago

“The engineer Terry Gibson, was quick, efficient and took the time to answer any questions I had about our new system”

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Posted 1 year ago

“Excellent Service! Chris was professional and helpful. Thank you!”

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Posted 1 year ago

“Tom Parr completed our installation and training promptly and nothing was too much trouble. He went through all our questions and resolved any problems we were having with set up. Thanks Tom - Nikki FM Engineering”

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Posted 1 year ago

“Two very welcoming members of staff arrived on site at Soabar LTD. Chris Hillman and Jack very professional, clear, concise and kept me updated with the installation throughout the process.”

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Posted 1 year ago

“New phones at higham auto services 5* star service”

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Posted 1 year ago

“Quick painless installation, following previous week sales team rep visit. Training provided, even fixed our wifi whilst at it. Great service and great products, cheers Tom and Elliot!”

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Posted 1 year ago

“Installation was hassle free. The engineer -Tom explained thoroughly the new equipment. Phone design is great, with lots of features South Lincs Glass”

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Posted 1 year ago

“Very happy with the service provided today by Chris and 4com. Found the new phones and training easy to use and Chris was very informative and put me at ease.”

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Posted 1 year ago

“I have met with a number of sales executives offering different systems but not one came close to the service from the 4Com sales representative and engineer. The hardware was delivered next morning and the engineer was here first thing. Part 1 of the installation was completed within 24 hours. BIRDBROOK ROSETTES LTD”

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Posted 1 year ago

“Terry was very polite, courtesy and informative during our installation today. He made sure we were aware of what was happening and he made the most of the little space he had and explained everything perfectly.”

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Posted 1 year ago

“James was great! Really thorough and efficient. He was very respectful that we had to work while he was here so was leaving us to it. Made sure everything was clear and we understood everything. Thanks James!”

Helpful Report

Posted 1 year ago

“We recently upgraded to the HiHi phone system at Exitile, and the installation by Chris was excellent. Chris's expertise and attention to detail made the process seamless. Chris's commitment to customer satisfaction was evident, providing thorough training and addressing all our questions. The HiHi system has enhanced our office efficiency, and we highly recommend it for businesses seeking a modern communication solution.”

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Posted 1 year ago

“Terry set up out Hihi today, he was very friendly, professional & thorough with the training. Terry is a credit to Hifi. Thankyou & keep up the good work :)”

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Posted 1 year ago

“We've just had our new system installed, which I was dreading, but the whole process has been so seamless, there was no need to worry. The system does so much which is going to help us as a Company and has shown us things that we didn't know we needed. Hutsons Ltd are a small family company and this will enable us to make working from home or remote working so easy. Training from Rich has been uncomplicated and thorough and we can't wait to get our personal set ups done and start using the system. Full 5 star service from start to finish”

Helpful Report

Posted 1 year ago

“A fantastic experience moving our phone system over to HiHi! Chris made it so simple for us and really knew his stuff! Took his time to explain everything to all staff and answered every question we had. 1st class service and product!”

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Posted 1 year ago

“Just had our phones installed at Spinney rewinds today. Excelent service from the engineer on set up and training for the new phone system.”

Helpful Report

Posted 1 year ago

4Com is rated 4.6 based on 1,295 reviews