4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful R & H Technical Services”

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Posted 11 months ago

“fantastic job done”

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Posted 11 months ago

“Quick and easy set up. Mike Graham was very knowledgeable about the product and was friendly and professional whilst in the office. Still yet to fully use the system but impressed so far.”

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Posted 11 months ago

“Tom made our transfer across to Hi Hi seamless. nothing was too much trouble and he took his time to show us all the features that make the system perfect for our business.”

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Posted 11 months ago

“what a lovely guy, Elliot explained everything really well and was really helpful”

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Posted 11 months ago

“Pete was both friendly and professional whilst installing our new HiHi system. A great representative of 4Com.”

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Posted 1 year ago

“The engineer turned up on time and as arranged. He was thorough, thoughtful, tidy and left the system operating successfully. What more do we need”

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Posted 1 year ago

“Phones are great, Tom the engineer was brilliant :) Kayleigh A.R Thornhill garage”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Rhys was very helpful and professional”

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Posted 1 year ago

“Elliot came out to me today he was very good a lovely chap. Help me out doing what should have been done by other engineers and the BT engineer. Wire was left dangling by other engineers and switches left. Elliot has sorted things up by putting them were they should be.”

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Posted 1 year ago

“Great install experience, Peter guided us through every step making sure all staff fully understood the system and all questions were answered on the day. Great work Peter much appreciated from Singer Machines Ltd”

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Posted 1 year ago

“All went smoothly. Polite and friendly engineers. Hessle Plant Ltd”

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Posted 1 year ago

“Very helpful and pleasant engineer Rhys came out today to install our new HiHi equipment. Everything went very smoothly and we are very pleased with the service so far. Thank you”

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Posted 1 year ago

“Terry visited us at STS yesterday to begin the install process of our new HiHi handsets, he provided an excellent service in a friendly professional manner.”

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Posted 1 year ago

“Amazing desk phones, Installation was smooth with expert training on how to use all the phones, would recommend if thinking of getting new desk phones or looking for phones that allow you to work from home with ease. Overall very impressed with the service and Handset Matt Grice Greenline Services & Supplies Ltd.”

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Posted 1 year ago

“Absolute scam. Was misold this from day one. I'm now paying £800 per month for a phone system to run a small garage/Mot station. Sales representative told me clearly that it would be £240 per month and forgot to mention the £570 lease charges for the equipment. I am now stuck in a 7 year contract. The leasing company BNP Paribas are sponsoring yacht races around the world with my f*****g money.”

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Posted 1 year ago

“Shocking Account Management & Unethical Practices The account management is a shambles. £2800 of credits missing from our account. Had to repeatedly chase for a account review. They then can't even offer a further deal just want to double the monthly charge and lock you in for another 7 years. What annoys me most is the CS team are very affible but the account management staff Connor and Annika haven't even attempted to resolve the issue even after repeatedly chasing. More Cowboy Com than 4 Com.”

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Posted 1 year ago

“Terry has been great setting everything up for us & explaining how the system works. I'm useless with techy things, but he was more than happy to show me again so I got it! A problem arose with our router and he has been back out straight away to resolve it. Lovely guy and is great knowing that support is there when you need it.”

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Posted 1 year ago

“First class experience from start to finish. Great idea to do the two stage installation, although we never came across any issues. Special mention to the engineer David Perry, obviously knows his stuff and nothing too much trouble, talked us all the way through how to use the phone system. Brilliant.”

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Posted 1 year ago

4Com is rated 4.7 based on 1,274 reviews