4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Set up all went well. Shown how it differs from the old one. Pleased it went as seamlessly as it has.”

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Posted 4 months ago

“Engineer Dave Cowen was very helpful and knowledgeable”

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Posted 4 months ago

“What went wrong! Everything from the start, miss sold the package, issues with the initial install, invoiced incorrectly, not received discounts included in the package, had to wait for that to be repaid when we invoiced them!! Finally able to cancel the contract 4 months ago, and still we cannot move our services for our main office as 4 Com registered our phone number incorrectly. Its been a very painful, time consuming experience and taken up a lot of our work time. To then add insult to injury we had no WiFi for near on three days, because again loads of different excuses, but boiled down to the fact no one talks to each other and they cut the WiFi off!! Over priced, no customer service and only have one star as you cannot give none.”

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Posted 4 months ago

“Peter was able to work around our schedule in practice, and once he had things installed, he explained all the phone functions to us.”

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Posted 4 months ago

“HiHi have excellent customer service. Christopher Hillman set up our phones today and they not only look great but Christopher took the time to show me how they work, how to log onto the online systems, etc. We are excited to use HiHi as a company and for our HiHi training over the coming weeks.”

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Posted 4 months ago

“Very stylish,easy to use looking forward to using them David Cross”

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Posted 4 months ago

“Kieren has been out and installed my new phone system and has done everything in a very efficient manner and has been most helpful with the setup. Andrew McLean chartered surveyor”

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Posted 4 months ago

“Sam (sales) and Terry (install) have been nothing short of brilliant in helping us get the right system and set-up for our business. They answered all of our questions and stayed as long as was needed to ensure we were happy with everything. Nothing was too much for them.”

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Posted 4 months ago

“Terry visited Barrel & Stone today and was very helpful in setting up and training on our new HiHi system. He was efficient and tidy in his work.”

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Posted 4 months ago

“Had Hi Hi installed today at Parkside nursery school, engineer Richard was really helpful, polite and answered any questions we had. Great service!! Lindsey Limbert (Manager).”

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Posted 4 months ago

“Excellent fast efficient and friendly”

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Posted 4 months ago

“Terrible company. They lie through their teeth to trap you into long useless contracts that you cannot get out of. Please avoid them. Technology is dated and far too expensive. These other reviews are fake.”

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Posted 4 months ago

“Our new phone system was installed seamlessly and Chris was on hand to answer all our questions and show us all the exciting new features we could use. Compared to are old system the customer service is first class and the system has been tailor made to adapt to our needs. With this new system up and running it helps enhance Leggett & James' reputation as the Vale of Evesham Property Experts.”

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Posted 4 months ago

“Fantastic service - great communication throughout the process. Keiren and Adrian were superb as the engineers responsible for the installation and set up. Highly recommend dealing with HiHi - amazing customer service and a terrific product.”

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Posted 4 months ago

“Chris is a really nice guy. He upgraded our phone system quickly and with ease. Chris was also happy to answer any queries I had & has offered to answer any more that may come up.”

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Posted 4 months ago

“Chris was awesome, explained everything easily and very professional, frieldly and approachable he is a massive asset to your company”

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Posted 4 months ago

“The service/ install has gone very well and particularly Chris Hillman was great. Thanks and well done”

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Posted 4 months ago

“Great upgrade - look very smart in our office!”

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Posted 4 months ago

“Great service for the team at M&S Boxes and Packaging Ltd - thank you!”

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Posted 4 months ago

“Both Engineers, Andrew and Jihad made the install of our new phones straight forward and answered any questions we had regarding our new phones and explained the process thoroughly with us.”

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Posted 4 months ago

4Com is rated 4.7 based on 1,274 reviews