4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Joe during our install - happy to answer any questions, support our staff in training and ensuring the service switch over happened smoothly.”

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Posted 1 year ago

“Chris called to install new telephone system at Garnons Estate, arrived promptly and worked efficiently, very pleased with service so far !”

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Posted 1 year ago

“Chris called to install new telephone system at Garnons Estate, arrived promptly and worked efficiently, very pleased with service so far !”

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Posted 1 year ago

“Awful business, awful services. We have spent the last 18 months having horrific issues on our phone system. They keep telling us it's our fault with our internal infrastructure, yet our employees experience exactly the same problems working from home. Following a £10k investment on our end to overhaul our internal infrastructure, they are still claiming it has nothing to do with them, and must be our leased line (upgraded to 1GB, with no improvements). Absolute scam artists.”

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Posted 1 year ago

“Chris and Dan came to install our new HiHi phones today at Midland Vehicle Hire Cheltenham, they were very professional and we are very impressed with our new system.”

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Posted 1 year ago

“Our new HiHi system is up and running, Terry attend our office and was fantastic from start to finish. The install was quick and painless, the training was very helpful and informative. Thanks so much Terry”

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Posted 1 year ago

“Engineer Paul was Knowledgeable and made sure every aspect of the job was completed, very pleased with the service”

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Posted 1 year ago

“Brilliant service as the engineer (Paul) setup the phones flawlessly and provided us brilliant training about the new phone systems and how to use them. Phones are brilliant and so was Paul.”

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Posted 1 year ago

“Nice and friendly engineer Terence very knowledgeable very helpful, made it easy”

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Posted 1 year ago

“Chris came to fit our phones and did a great job. Installed 1 day after sale, amazing service”

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Posted 1 year ago

“Our Engineer Liam Sutcliffe was very professional and accommodating and helped make our installation go as smoothly as possible.”

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Posted 1 year ago

“Liam and Paul were both very helpful in their explanation of the new set up. All the phones are now working as they are supposed to. Really happy!”

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Posted 1 year ago

“Mike was super helpful in setting up our new devices!”

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Posted 1 year ago

“Kieren B & David T installed our new HiHi phones today at Griffin Accountants over our 2 sites. They were both very professional, friendly and helpful. They ironed out some kinks we have had with our previous phone set up and provided me with some useful knowledge regarding our broadband set up at our other site. Thank you!!”

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Posted 1 year ago

“Mike and Adrian finished phone setup successfully. Fantastic work.”

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Posted 1 year ago

“Great experience, Tom Perkins was very helpful in showing us everything De-Fence Landscaping Ltd”

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Posted 1 year ago

“We have signed up to Hihi after an awful experience with Enreach. Chris Hillman came to the office today to set up our new equipment and I cannot express how helpful and knowledgeable he was! Our service goes live in a few weeks but we already have our equipment and everything is set up ready to go! He really went above and beyond. I'm feeling really positive now after a dreadful experience with our old supplier. Thank you, Chris!”

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Posted 1 year ago

“very professional. answered all our queries. fast and efficient”

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Posted 1 year ago

“Rhys was very helpful and friendly, great customer service.”

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Posted 1 year ago

“Excellent engineer support team on site. Very helpful and knowledgeable. Alex and Steve worked very professionally on site and went over and above to ensure a smooth transition of our new phone system installation. Many thanks Shropshire Gas Ltd”

Helpful Report

Posted 1 year ago

4Com is rated 4.7 based on 1,274 reviews