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4Com Reviews

4.7 Rating 1,274 Reviews
92 %
of reviewers recommend 4Com
4.7
Based on 1,274 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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4Com 5 star review on 2nd February 2022
Axis Property Group
4Com 1 star review on 14th August 2020
Caren
4Com 1 star review on 14th August 2020
Caren
Anonymous
Anonymous  // 01/01/2019
We've had nothing but amazing help from Kieren B who visited our company to install our software for us. He did everything really thoroughly and was patient with us whilst we was working. After installing our software he trained the secretary to understand everything on the HIHI which was really appreciated and helped everyone in the office. Couldn't recommend the company and Kieren b enough!!! Thank you so much D P G Foam Convertors
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Posted 1 year ago
We had a visit from a lovely gentleman called Kieren today who arrived early for his scheduled visit. He was well presented, polite, chatty & informative. He went above & beyond to help me out with some loose wires which was greatly appreciated as I have tripped up so many times! He caused no disruption to what is usually a busy office. I would be more than happy for HiHi to send Kieren back to our office should we encounter any issues again. He is a credit to your company.
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Posted 1 year ago
We have had a great experience, firstly with Dave on the initial job and today with Mike on the completion. Both extremely helpful and informative making the experience run smoothly throughout. 10/10 for Customer support and two very personable guys.
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Posted 1 year ago
Mr Liam is an absolutely professional. Communicated well, Punctual and very easy to get along with.
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Posted 1 year ago
terry was very polite very helpful patient and thorough with training
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Posted 1 year ago
James visited us today to complete the changeover of our broadband connection which all went very smoothly. James ensured we were made aware of any disruption to our internet service before carrying out the switchover and ensured all wireless devices were re-connected to the network.
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Posted 1 year ago
Mike was very friendly and made sure we were happy with the service and that everything was working.
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Posted 1 year ago
Kieren B was very efficient and professional whilst swapping over our broadband. He explained what he would be doing and why and also ensured everything was up and running as it should before he left.
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Posted 1 year ago
Very efficient - Very Professional
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Posted 1 year ago
Very easy install, everything went to plan. Ian our engineer was very professional and helpful
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Posted 1 year ago
Very polite and informative. Kieren B was knowledgeable and could answer questions when the staff asked him. He was very tidy in his work area and would ask if e had received emails when he had sent them, He went through all the paperwork thoroughly when he had finished. Explained what will happen next and if we had any problems ensured that we had the telephone number
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Posted 1 year ago
Great service from James, very helpful and clearly knew what he was doing. Highly recommended!!!!!!!! G & L Taxis
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Posted 1 year ago
James Horton carried out our work today. He was very patient and efficient and got the job done. Great at answering any questions we had. 10/10 job 👍🏼
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Posted 1 year ago
Mike was great and was very patient and sorted our phone so we are all working. Really went above and beyond.
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Posted 1 year ago
Liam and Dom were amazing, really helpful and answered every question we asked!
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Posted 1 year ago
Mike was very helpful when coming in today, he talked me through the system and the training was brilliant.
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Posted 1 year ago
Rich Smith visited our premises today to install the new HiHi phone. Super knowledgeable and really helpful. Can highly recommend his Training. Lisa Rothery Director A Goodman and Son
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Posted 1 year ago
Terry was amazing, great customer service, made sure everything was done how it should be. Friendly, tidy, if I could give more than 5 stars I would!
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Posted 1 year ago
James and Liam were very helpful and made the transition easy. The new phone system is Awsome!
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Posted 1 year ago
Excellent service from installation engineer Phil Marsden. Both Phil and the delivery driver arrived at the same time and the first stages of the installation went smoothly. Phil took time to ensure he spoke with each member of my team to run through some basic training and answered all questions. Just hope the rest of the installation runs the same way.
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Posted 1 year ago
4Com is rated 4.7 based on 1,274 reviews