4Com Reviews

Name: 4Com
Rating: 4.63

4.6 Rating 1,295 Reviews

91 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our existing phone systems have been upgraded to new handsets by Liam. He was extremely professional and courteous of people working in the office. He was extremely knowledgeable and answered all our questions about the new phones. He went through all the new features and made sure we were happy before he left. He is a credit to the 4com team.”

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Posted 3 years ago

“Kieren attended site and installed first phase of our new system quickly and with no issues”

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Posted 3 years ago

“Stay away with 4Com if you don't want to be ripped off! They try to tie you up for life and you would have to pay a fortune to get out of the contract!”

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Posted 3 years ago

“Ben Levesley (Development Engineer)installed a new HiHi telephone system here at Green Gator Limited. He explained and demonstrated all the functions answering all my questions and quires.”

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Posted 3 years ago

“perfect and great communication by the engineer Richard Smith, showed us how to use system and had all the time in the world to explain, nothing was a bother.”

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Posted 3 years ago

“Engineer was very helpful, friendly and clear with explaining the equipment and how to use it”

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Posted 3 years ago

“Really helpful, David was brilliant, got us set up easily, took his time to explain the services and the features and had the systems set up exactly how we wanted. The Analytics system is going to make such a difference to the business. Very happy”

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Posted 3 years ago

“Gareth Owen (4com response engineer) came to Artco (Leeds) Ltd to sort out problems we were having with all 3 of our phone units. He sorted everything for us in 2 quick visits, he had to come twice because the first time the equipment from head office had not arrived. Before he left he spent approx 20 mins going through things with me. I learnt more in those 20 mins with Gareth than I did in several hours with the sales rep, original engineer & through phone calls with customer services. Regards Artco (Leeds) Ltd Director.”

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Posted 3 years ago

“Rich and Lewis have been extremely helpful with the installation of our new telephone equipment. Very useful training provided on the use of the telephones and any questions we had were answered in a very detailed, professional and polite manner. Excellent service provided - thank you both!”

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Posted 3 years ago

“HiHi has Been brilliant the whole way though can’t fault them! Their engineer Ben was a blast answered all my questions and more! The Phone system is excellent really excited to use it.”

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Posted 3 years ago

“just had the new hihi phones installed would highly recommend them they very easy to use .”

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Posted 3 years ago

“Great prompt service,very knowledgeable engineer, very pleasant and polite to deal with. Thanks Tom Extra Clarity/select Windows”

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Posted 3 years ago

“Kieren, has finished my phone installation, all applianced checked and ensure full functionality. Delivery of service was exemplary and first class. Hi Hi Connect is user friendly and support our business model of remote/WFH.   Mindset Recruitment”

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Posted 3 years ago

“4com has been very helpful and proactive during our transition from Lily Telecommunications to HiHi system. Their engineers Mark and Liam were great lads. Polite and explained everything with patientce. Trained all the staff and were very friendly. would reccomend them both anytime.”

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Posted 3 years ago

“Excellent service from 4com, Tom and Lewis were very professional and friendly they knew what they were doing and were able to answer any questions we had. They explained the system really well Thank you”

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Posted 3 years ago

“Fantastic Service from Start to Finish very helpful”

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Posted 3 years ago

“great service and great communication. some slight problems with setting up nothing to do with 4Com but they were still understanding and kept us up to date all the way through. engineers were so helpful”

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Posted 3 years ago

“4Com came over and made us feel relaxed about what was on offer, no hard sell and cheesy sales tactics. Great product and pricing sealed the deal and within a week we had the kit and an engineer out to install Phase 1 of the equipment. I can't recommend these guys enough. 5* service”

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Posted 3 years ago

“HiHi has Been brilliant the whole way though can’t fault them! Their engineer Ben was a blast answered all my questions and more! The Phone system is excellent really excited to use it,and its way cheaper than i was paying before!”

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Posted 3 years ago

“The two guys (Kieren and David) who installed our new HIHI system were great. everything was done quickly and neatly with no mess left behind. They gave us a tutorial on how everything worked as well. Furniture Traders (Thirsk)”

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Posted 3 years ago

4Com is rated 4.6 based on 1,295 reviews