4Com Reviews

Name: 4Com
Rating: 4.63

4.6 Rating 1,295 Reviews

91 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing communication and execution of our Phone System We recently updated our HiHi phones, the engineers that attended site were amazing! They could not do enough for us which made the experience seamless with no downtime during the swap over. Special mention to Chris and Jack!”

Helpful Report

Posted 1 year ago

“From the initial quotes, to delivery of hardware and set up has been great! With a new dedicated lease line, we are now future proof!”

Helpful Report

Posted 1 year ago

“kieren Was excellent, very helpful, happy customer Johnson and Smith (Lincoln)ltd”

Helpful Report

Posted 1 year ago

“Alex and Elliot were both fantastic professionals who worked seamlessly to implement the install of our new HiHi devices. Every staff member within Thomas Panels and Profiles were impressed with how quickly they got to work, and were always on hand for queries, with an answer always ready and demonstration always available for added help. We're very much hoping that they'll both be back with us for a further seamless second install date. Both are credit to your company.”

Helpful Report

Posted 1 year ago

“Dealing with HiHi from minute one was really easy and seamless. Imrul was very personable and worked hard to secure us the best deal possible. The HiHi phone system is very good with extensive features and functionality. Our installation engineer Rich Smith was great. He was really helpful, knowledgeable and friendly.”

Helpful Report

Posted 1 year ago

“Great friendly service from Mike and the 2 Daves, went through the training clearly and professionally, thank you!”

Helpful Report

Posted 1 year ago

“Fantastic swift service and integration. Jack the technician has been knowledgable and taken the time required to understand the business and train the staff. Looking forward to seeing the results of this new system.”

Helpful Report

Posted 1 year ago

“Chris from HiHi installed our upgraded phones today. He was punctual, professional and extremely courteous. Thank you for a job very well done Chris. We would absolutely recommend HiHi to anyone looking for a new phone system provider. We have had an awful experience with a previous provider and it is very refreshing to finally find a Company who provides a fantastic service.”

Helpful Report

Posted 1 year ago

“Our HiHi system has been up graded today by a lovely gentleman Michael. Very through checking and double checking everything. Learnt a lot more with the training on the phone systems.”

Helpful Report

Posted 1 year ago

“Great service by Rhys Waite today, thank you for visiting and getting us up & running.”

Helpful Report

Posted 1 year ago

“New Hi HI phones installed at Rowleys Commercial Energy Assessment Ltd. Seamless installation, professional approach by the HI HI engineers. Highly recommended...”

Helpful Report

Posted 1 year ago

“We have just moved our phone and broadband away from BT to the HiHi system via 4Com. The whole process has been well organised and seamless, with no impact on our day to day business. Steve Mooney was the engineer who came to site to organise the switch over and he has been great to deal with explaining everything clearly and training us on how to use the new system.”

Helpful Report

Posted 1 year ago

“Kieren the HiHi engineer did a great job, sorting our internet out at our site in Matlock. Told me everything we needed to know and was a nice chap to talk to, as well.”

Helpful Report

Posted 1 year ago

“chris came out to install new phone, explained everything well very clear and to a very high standard”

Helpful Report

Posted 1 year ago

“Michael was our install engineer and we all found him very knowledgeable and very approachable. He give great training making us all confident on how to use our phones to its full potential. Great staff member to hihi and represents your company very we'll”

Helpful Report

Posted 1 year ago

“Kieren arrived promptly at time stated. He is friendly and knowledgeable in his field. He knew exactly what was to be done and where everything was going, so got to work straight away, leaving myself to carry on with my job. His work is clean and swift, and he tidying everything up at the end and put back anything that he had moved. He ensure to check before he left if we were having any issues that he could help/assist with.”

Helpful Report

Posted 1 year ago

“WE HAD OUR NEW PHONE FITED TODAY, THE PHONE IS AMZING VERY EASY TO USE AND LOTS OF DIFFERENT FUNCTIONS. XIN LAMB”

Helpful Report

Posted 1 year ago

“Michael come today to install our upgraded HiHi phone, he’s done an amazing job he was extremely helpful!”

Helpful Report

Posted 1 year ago

“Great service and customer care We first got in contact with HiHi at the beginning of the month via the website. They were quick in getting back to us and arranging a meeting with the sales person. The sales person was very helpful and made it easy to order the phones and get the ball rolling. HiHi then arranged the next working day for an engineer to come out and install the phone system. Peter was also very helpful and left us with the new phone system up and running and training on how to use it. Overall the experience has been great and everyone's been really friendly. Thank you :)”

Helpful Report

Posted 1 year ago

“Phones have been delivered on time, waiting on further installation but our engineer Tom was efficient, friendly and gave us a clear update on how the rest of the process is going to be. Emily @ Charmac”

Helpful Report

Posted 1 year ago

4Com is rated 4.6 based on 1,295 reviews