4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and professional service from Terry. Clear and helpful and very patient. He even tidied our cables. Thank you very much, very happy with the product and the support. Albany Funerals Ashford Branch”

Helpful Report

Posted 1 year ago

“James Horton & David Perry carried out the installation of our Hi-Hi phones today efficiently with no disruption to our work and patiently supported staff with training the customer service was exceptional”

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Posted 1 year ago

“Amazing customer service throughout from sales and installation Peter and Jihad where very helpful & professional , both guys where patient and explained everything clearly . we look forward to seeing use again”

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Posted 1 year ago

“First class service from David the HiHi engineer, he carried out our phone installation with no disruption to our business at all. he was very friendly and informative toward all our staff. The phone system works ok with no problems at all.”

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Posted 1 year ago

“Excellent, smooth installation of new telephone system by James - Delivery of product, installation and training all trouble free. Thank. you”

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Posted 1 year ago

“Fabulous service from engineer Kieren B Very knowledgeable and extremely helpful! Same Day Courier Network”

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Posted 1 year ago

“Mike was very handy, quick installation and ran through everything with us to let us know what we needed to do. Polite, friendly and efficient.”

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Posted 1 year ago

“Installation was efficiently done. Tom was very helpful in setting everything up and answering all the questions. Commerce Windows”

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Posted 1 year ago

“James was extremely friendly and helpful throughout the initial setup.”

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Posted 1 year ago

“Installed a fax converter and re-routed all of our phones. Called before arrival and turned up on time. All works done and left us with very clear written account of what he had done. Very pleasant and efficient.”

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Posted 1 year ago

“Super company to do business with, great attitude off everyone we've dealt with with in the past 2 years since we switched to 4Com and I can't recommend them highly enough. Keep up the great work 4Com, you awesome bunch of people”

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Posted 1 year ago

“Our engineer, Paul, was only supposed to be coming in to do a quick installation but ended up staying all day until he’d made certain he’d fixed all the issues we’d been having with our phones. Really went above and beyond, was so helpful and extremely thorough.”

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Posted 1 year ago

“Great working with the installation team from HiHi today, installation went smoothly with no interruption to the business and the guidance on using the system was straight forward with no complicated setting up for each user.”

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Posted 1 year ago

“Tom was very helpful. Set up our systems without any disruptions. Was impressed with his professional and friendly approach. Highly recommend.”

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Posted 1 year ago

“Chris was prompt,helpful & knowledgeable as always.”

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Posted 1 year ago

“Kieren B was really helpful on installation very informative and proved to be very knowledgeable of the system and all functionality associated with the software. Accent Commercial Resources”

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Posted 1 year ago

“Switchover to new phones was good. Terry was helpful and professional”

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Posted 1 year ago

“Mike and Jez, very helpful and friendly. Always willing to help and instruct us on any queries we had.”

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Posted 1 year ago

“Rich came out and set our phones up. He explained everything in simple terms (which was good for us as we aren't very technically minded). He was friendly and professional.”

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Posted 1 year ago

“Rhys was great. Very friendly and very good at demonstrating features which we needed to know on the phones. Quickly added or removed features at our request with no hassle. Sorted the phones out whilst we were working with absolutely no disruption, just great! :D”

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Posted 1 year ago

4Com is rated 4.7 based on 1,274 reviews