4Com Reviews

Name: 4Com
Rating: 4.63

4.6 Rating 1,295 Reviews

91 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer Tom was excellent, he sorted out all of our bundles of wiring and explained how to use the system better. A very nice man!”

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Posted 1 year ago

“I had the pleasure of having James Horton, a skilled engineer from HiHi (4com), perform the stage 1 installation at our factory. I was thoroughly impressed with his friendly demeanour and efficient work ethic. James displayed a deep understanding of the telecom systems and seamlessly handled every aspect of the installation process. He patiently addressed my questions and concerns, making sure I felt comfortable with the setup. We look forward to Stage 2 of the installation. - Advanced Designs”

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Posted 1 year ago

“Kieren and Mike were super likeable, friendly, professional and dealt with all of our silly questions with absolute ease. They were fantastic and the new hihi system will be so much better for us.”

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Posted 1 year ago

“Tom Parr and Ben Lightfoot carried out our initial equipment installation in June (apologies for the late review!), and were both enormously helpful, polite and knowledgeable. They were extremely professional, answering any questions we had, and we're looking forward to the go-live day soon. In the meantime, the onboarding team (Patrycja) has also been very helpful, keeping us informed of progress and responding quickly when we needed to get in touch.”

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Posted 1 year ago

“Terry, was very helpful, and talked us through everything, installed new phones with no issues, phone system all looks great. Very positive experience would recommend.”

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Posted 1 year ago

“Helpful Engineer”

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Posted 1 year ago

“Mike & Jez were great help, clear in what updates were made and very informative of what had been done + new features. Very happy with their help.”

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Posted 1 year ago

“Harvey came today to install our new HIHI system. Service was great. Any questions that we had, Harvey would explain clearly and efficiently. Very polite, knew exactly what he was doing. We were shown different methods to do different things depending on which way we wanted to do them. We now have our new system set up.”

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Posted 1 year ago

“Tom Perkins & Rhys Waite finalised the installation of our new HiHi phone system today. They configured the groups, installed all the phones, removed the old phones and conducted a training session. All in all this was the easiest changeover of phone systems I have personally experienced. A big well done from all of us at Campbell Associates.”

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Posted 1 year ago

“David Perry was a very attentive engineer, dedicated to completing the job efficiently and correctly. Highly recommended”

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Posted 1 year ago

“Kieren B completed our install today without any disruption to our morning Thankyou Nottingham Office Equipment Company Ltd”

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Posted 1 year ago

“The install was hassle free. The new phones went in without a hitch.”

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Posted 1 year ago

“Product actually sells itself. Its the best on the market and although a little more expensive, its superb. 4Com deivered this product in a very clear and professional way.”

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Posted 1 year ago

“Very good and professional service from Terry. Clear and helpful and very patient. He even tidied our cables. Thank you very much, very happy with the product and the support. Albany Funerals Ashford Branch”

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Posted 1 year ago

“James Horton & David Perry carried out the installation of our Hi-Hi phones today efficiently with no disruption to our work and patiently supported staff with training the customer service was exceptional”

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Posted 1 year ago

“Amazing customer service throughout from sales and installation Peter and Jihad where very helpful & professional , both guys where patient and explained everything clearly . we look forward to seeing use again”

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Posted 1 year ago

“First class service from David the HiHi engineer, he carried out our phone installation with no disruption to our business at all. he was very friendly and informative toward all our staff. The phone system works ok with no problems at all.”

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Posted 1 year ago

“Excellent, smooth installation of new telephone system by James - Delivery of product, installation and training all trouble free. Thank. you”

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Posted 1 year ago

“Fabulous service from engineer Kieren B Very knowledgeable and extremely helpful! Same Day Courier Network”

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Posted 1 year ago

“Mike was very handy, quick installation and ran through everything with us to let us know what we needed to do. Polite, friendly and efficient.”

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Posted 1 year ago

4Com is rated 4.6 based on 1,295 reviews