4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tom and Tyler were fab, very helpful on showing me and Nicola at Weaver Haulage how to use the equipment.”

Helpful Report

Posted 8 months ago

“Chris came out to setup our new HiHi3 phones at Chase Metal Recycling and Chase Tyres. Great service.”

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Posted 8 months ago

“David Cowen @HiHi was a great help today, helped us iron out any teething problems, we just recently moved and had to set up new system, David went above and beyond to help set it up and make sure we are completely happy before he finished. Can't commend him enough to be honest.”

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Posted 8 months ago

“We had Jihad installing our new HiHi system today at our company. He was very helpful and professional, spoke us through all the steps needed to set our system up. Caused very little disruption to our to office. over all experience was brilliant.”

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Posted 8 months ago

“Tom Set up new phone lines very quickly, left everything tidy and explained how to use new phone lines. Stayed behind to ensure i was comfortable with headset and new phone. Friendly and helpful, highly recommend. The D:ntal Clinic”

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Posted 8 months ago

“Terry came to swap us over to the new HIHI phone system. He was very helpful & informative, and set up the new phones and broadband with no disruption or downtime. PP Estates Ltd”

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Posted 8 months ago

“We have had Kieren install our new HiHi phone system and sort our longstanding broadband issues out today. He was very professional and helpful. Took us through all the necessary training and answered all of our questions. Excellent service with no disruption to the office. Nottingham Developments Ltd”

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Posted 8 months ago

“Chris Hillman and Charlie Mack Chris Hillman was a very thorough technician going through the entirety of the new HIHI4 phones and helped the team tremendously to understand the new systems. Charlie Mack also deserves an honourable mention, he was great talking us through the phones and then quickly got Chris to come in two days later to fit them. Thank you both gents from the MGA team in Birmingham.”

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Posted 8 months ago

“Great installation by Tom here at Slingers 1858 up and running great job.”

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Posted 8 months ago

“We have had the first engineer visit from Dave Cowen and all went smoothly he was very patience and knowledgable”

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Posted 8 months ago

“We had some inital issues with our new phone line for Vickers Joinery Ltd but Tom the engineer was sent and promptly fixed all our issues and helped setup our new system. Everything now working as expected.”

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Posted 8 months ago

“Their own customer service number gives you a busy tone 9/10 times. They're bills go through the roof every year... Any company that has to tie you in for a such a long contract does so because if you had a choice you would leave. All these comments below mention install/early on... Ask the same people a year later after they've gone days without service/a contactable service department and they've done they're 'annual' rise... Stay away”

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Posted 8 months ago

“Great Service Great Service, fully explained the installation, quick and easy and the training was very insightful”

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Posted 8 months ago

“Terry arrived on time, he was polite and informative throughout the day with us. Terry made the installation process simple, explaining what he was doing and what would follow. Once the system was up and running he loaded the link onto my computer and ran through how to use it even talking me through making my first call via HiHi. Great Service.”

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Posted 8 months ago

“Elliot Neill and Jack Davies were great! Really quick and professional. They showed us how to use the equipment they replaced with patience and care. Can't thank them enough!”

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Posted 8 months ago

“Tom was so friendly and helpful. The new system was installed in our office professionally and to a high standard”

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Posted 8 months ago

“Alex was very polite, calm and helpful. So far the installation is going without any complications. Hopefully Alex will be our engineer for the whole process. Sarah at Bridgnorth Veterinary Centre”

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Posted 8 months ago

“Jahid arrived on time, was friendly and efficient. Knew which questions to ask about our company to ensure our new phone system was installed smoothly at Craighead Building Supplies Ltd. Highly Recommend. Thank you.”

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Posted 8 months ago

“Tyler and Tom made the whole switch over process painless and simple - highly recommended”

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Posted 8 months ago

“Excellent Service From Both Mikes that visited and install the system today, would definitely recommend HiHi.”

Helpful Report

Posted 8 months ago

4Com is rated 4.7 based on 1,274 reviews