4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and looked after everything. Chris very professional.”

Helpful Report

Posted 1 year ago

“Great installation done by Mike. He arrived promptly, explaining that was done. Help with audio recording greatly appreciated.”

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Posted 1 year ago

“Rhys Waite visited us today, both at our Training Centre and home office, to set up our new HiHi phones. He was lovely, very professional but also friendly and helpful. Nothing was to much trouble, we look forward to him returning to finish the set up when our current providers hand over the services to 4Com.”

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Posted 1 year ago

“Really helpful and knowledgeable. Thanks Chris”

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Posted 1 year ago

“Had our new phones installed today by engineers Peter and Jihad, was very impressed with their service. They were very friendly and helpful and nothing was too much trouble. They explained how to use the new system clearly and with patience.”

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Posted 1 year ago

“Fantastic onboarding service by Joe HiHi are luck y to have him.”

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Posted 1 year ago

“Great knowledge, friendly guy & very helpful”

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Posted 1 year ago

“The engineer Tom was excellent, he sorted out all of our bundles of wiring and explained how to use the system better. A very nice man!”

Helpful Report

Posted 1 year ago

“I had the pleasure of having James Horton, a skilled engineer from HiHi (4com), perform the stage 1 installation at our factory. I was thoroughly impressed with his friendly demeanour and efficient work ethic. James displayed a deep understanding of the telecom systems and seamlessly handled every aspect of the installation process. He patiently addressed my questions and concerns, making sure I felt comfortable with the setup. We look forward to Stage 2 of the installation. - Advanced Designs”

Helpful Report

Posted 1 year ago

“Kieren and Mike were super likeable, friendly, professional and dealt with all of our silly questions with absolute ease. They were fantastic and the new hihi system will be so much better for us.”

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Posted 1 year ago

“Tom Parr and Ben Lightfoot carried out our initial equipment installation in June (apologies for the late review!), and were both enormously helpful, polite and knowledgeable. They were extremely professional, answering any questions we had, and we're looking forward to the go-live day soon. In the meantime, the onboarding team (Patrycja) has also been very helpful, keeping us informed of progress and responding quickly when we needed to get in touch.”

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Posted 1 year ago

“Terry, was very helpful, and talked us through everything, installed new phones with no issues, phone system all looks great. Very positive experience would recommend.”

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Posted 1 year ago

“Helpful Engineer”

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Posted 1 year ago

“Mike & Jez were great help, clear in what updates were made and very informative of what had been done + new features. Very happy with their help.”

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Posted 1 year ago

“Harvey came today to install our new HIHI system. Service was great. Any questions that we had, Harvey would explain clearly and efficiently. Very polite, knew exactly what he was doing. We were shown different methods to do different things depending on which way we wanted to do them. We now have our new system set up.”

Helpful Report

Posted 1 year ago

“Tom Perkins & Rhys Waite finalised the installation of our new HiHi phone system today. They configured the groups, installed all the phones, removed the old phones and conducted a training session. All in all this was the easiest changeover of phone systems I have personally experienced. A big well done from all of us at Campbell Associates.”

Helpful Report

Posted 1 year ago

“David Perry was a very attentive engineer, dedicated to completing the job efficiently and correctly. Highly recommended”

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Posted 1 year ago

“Kieren B completed our install today without any disruption to our morning Thankyou Nottingham Office Equipment Company Ltd”

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Posted 1 year ago

“The install was hassle free. The new phones went in without a hitch.”

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Posted 1 year ago

“Product actually sells itself. Its the best on the market and although a little more expensive, its superb. 4Com deivered this product in a very clear and professional way.”

Helpful Report

Posted 1 year ago

4Com is rated 4.7 based on 1,274 reviews