4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tom Parr was great, very helpful & knowledgeable. Thanks from us at Severn Structural Engineering.”

Helpful Report

Posted 9 months ago

“Steve was on time and very helpful with the all the details of the new kit. He set up all units as needed, making them ready to go for all staff. Steve explained all equipment and how each base should be set and was patient with my printing problems. A credit to your business. Thank you.”

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Posted 9 months ago

“Our experience has been great. Everything agreed and installed quickly. Rich the engineer was really helpful, installed everything and gave a run-through of our new system to show us how it all works.. .”

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Posted 9 months ago

“Chris explained the new features very well and pointed out a few that we had that we were not making use of.”

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Posted 9 months ago

“Excellent service both from the sales and service engineers.”

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Posted 9 months ago

“Very efficient and informative. Helpful and informative explained everything to us. Acorn nursing home is very happy with the service”

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Posted 9 months ago

“We have had Tom Parr out today, he's been excellent. He has come, and has started us on the first step of our new installation of new phones in the office, he was very helpful and knowledgeable”

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Posted 9 months ago

“Very professional and friendly service. Would highly recommend. Kieren arrived promptly and explained everything in detail.”

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Posted 9 months ago

“We have been with HiHi since covid and it is a great system. We have upgraded to the HiHi4 now and David Perry is the best engineer we have had! Super quick and efficient set up. Really recommend.”

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Posted 9 months ago

“Mike, our engineer has been clear and concise with his explainations regarding all aspects of the new phone system. He has helped all of us new users and installed the system perfectly.”

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Posted 9 months ago

“Installation of new HiHi4 carried out efficiently and smoothly, with minimal disruption to the offices. Experienced engineer on site and very helpful throughout. Desktop tablets easy to use, with overview training included. Useful user guides also received for reference. Delivery and collection of equipment all arranged by 4Com with no issues.”

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Posted 9 months ago

“Skip the 5 star "installation" reviews & read the 1 star service & ongoing cost reviews. Our provider was bought out by 4 Com, rep tried to move us to new contract but at the time I simply couldn't be bothered to switch. What a lucky escape, other people nearby weren't so lucky, signed up for 2 years without being given written terms only to find that it is in fact a 7 year term with hugely inflated costs. Beware”

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Posted 9 months ago

“Mike provided a Great service, friendly ,knowledgeable and helped us solve the issues we had.”

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Posted 9 months ago

“Turned up on time, friendly and helpful.willing to answer any questions we had. Luke”

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Posted 9 months ago

“Very Helpful setup, thanks to Chris for coming out.”

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Posted 9 months ago

“I am thrilled to share my positive experience with the recent installation of touch screen phones by HiHi Limited’s telephone engineer. The transition to these new devices has been nothing short of exceptional. Our telephone engineer took the time to provide comprehensive training sessions for our team, ensuring that everyone was proficient in using the new devices. Their patience and clear communication style made the learning process enjoyable and stress-free.”

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Posted 9 months ago

“HiHi have demonstrated just how easy it is to have up to the minute communication equipment, and how easy it is to use. Very impressed with Rhys Waite, the engineer, extremely knowledgeable, and demonstrates how to use the equipment very easily.”

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Posted 9 months ago

“Today we have had our third upgrade of the Hi-Hi phones at R P Compliance Testing Ltd, Hunstanton. Review took place on Thursday and install the following Monday. Always a brilliant service throughout the contract and we have found the Hi-Hi phones meets all our needs and more. Highly recommend”

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Posted 9 months ago

“Our experience with this company has been great. Everything agreed and installed within two days. The engineer was very quick, efficient and polite. We also got a run-through of our new system and shown how it all works.”

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Posted 9 months ago

“First phase of the Initial installation of the Phones across 4 sites completed with ease Thanks to Rich and the rest of the team. Beaver Childcare Ltd..”

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Posted 9 months ago

4Com is rated 4.7 based on 1,274 reviews