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4Com Reviews

4.7 Rating 1,274 Reviews
92 %
of reviewers recommend 4Com
4.7
Based on 1,274 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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4Com 5 star review on 2nd February 2022
Axis Property Group
4Com 1 star review on 14th August 2020
Caren
4Com 1 star review on 14th August 2020
Caren
Anonymous
Anonymous  // 01/01/2019
Excellent service. Chris Hillman and Steve Mooney made the whole transition very seamless. They were more than happy to configure the system to our needs and train end users.
Helpful Report
Posted 9 months ago
Excellent service, Technician Dave explained how the phone system works, Dave was polite & professional at all times
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Posted 9 months ago
Friendly and Professional service with minimum disturbance to work Mick Turner
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Posted 9 months ago
Thank you to Richard Smith, the HiHi Engineer who provided our final connections and training. Very patient and helpful. 3CS
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Posted 9 months ago
Both Steve & Elliot were great when installing our new phones here at Jesmonite. Very helpful and willing to answer any questions we had. Looking forward to hopefully seeing them both when we are ready for going live.
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Posted 9 months ago
The engineer was very helpful and friendly. He explained the set up well and pointed us in the right direction for any queries we may have in the future.
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Posted 9 months ago
Our experience with this company has been great. The engineer was very quick, efficient and patient considering all the distractions. We also got a run-through of our new system and shown how it all works which is great
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Posted 9 months ago
Terry was efficient, friendly and professional while he installed our upgraded system. He also clearly explained how to use the new features.
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Posted 9 months ago
Impressed with the engineer (Tom) who came to set up our new phones today. Very professional, tidy, and helpful. Would recommend. (Ormsby of Scarisbrick)
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Posted 9 months ago
Mike and Dave was very professional, Really good coms
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Posted 9 months ago
Great service and advise from the engineer Tom
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Posted 9 months ago
Very knowledgeable engineers, Mike and Dave came to install our new phones.
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Posted 9 months ago
The installation was carried out quickly, efficiently and courteously by Kieren. All questions were answered. Out 'N' About Mobility
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Posted 9 months ago
Rhys Waite the 4Com engineer was fantastic, nothing was too much trouble, couldn't ask for a better service, left us understanding the system and everything working perfectly
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Posted 9 months ago
Great product, easy to use and a very helpful install engineer. Alfa Access Services
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Posted 9 months ago
Terry Gibson from HI Hi did the final installation today. He was efficient and very patient in showing how to use the system. Highly recommend
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Posted 9 months ago
Kieren arrived this morning, he was very helpful from the start. Kieren double checked our requirements before starting to install our new products. he ensured we were happy with everything and fully trained us on the new system that he had installed. Before leaving he ensured we all knew what we had to do, he went above our expectations and showed us knowledge on the phones we didn't previously know about. Equine Products UK Ltd
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Posted 9 months ago
⭐⭐⭐⭐⭐ "We recently had our office phone system installed and we couldn't be more pleased with the results. From start to finish, the service was exceptional. Terry was incredibly professional, knowledgeable, and efficient throughout the entire installation process. Not only did they take the time to understand our specific needs, but they also provided valuable recommendations to optimize our system for maximum efficiency. The installation was completed in a timely manner with minimal disruption to our daily operations. Everyone at Meridian Marquees was very impressed!
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Posted 9 months ago
Great service by the engineer Rhys Waite, he was happy to answer all my questions and didn't interrupt any of the work that was going on.
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Posted 9 months ago
I would not recommend the HiHi service from 4Com their sales service is great so they get the sale; after service not so great. When it all goes down your business stops and they don’t really help. I would not recommend at all and would not believe this is the future of business. Really disappointing as call quality is poor and clients always complaining and was much better off sticking to our Samsung GAMA system. Other users also complained to us and would not recommend at all.
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Posted 9 months ago
4Com is rated 4.7 based on 1,274 reviews