“£49 call out charge with parts and labour to be invoiced after job. For one hour and a £6 material cost they wanted £405! Refused. Had to pay £350 so the guy would leave the flat. Paid to personal account. Total scam and tax fraud I would suspect.”
“Avoid at all cost. I got the number from British Gas for an electrician he waked in stayed in property 12 minutes said main cable was burned he could not fix it and charged me £270. As it turned out no cable was burned. There was a meter issue and British Gas replaced it free of charge. I demanded the refund but no will do. Bunch of robbers. Avoid.”
“Do not use this service, total scam, charged £200 for call out, were there for less than 30 mins taking photos re so called diagnosis and could not do the repair”
“Please don’t use these scammers. Claim on the phone that it’s a £49 call out then charge £135 an hour on top to diagnose a broken tap that they could not repair. Guy was only in the house 10 minutes.”
“I urge not to use this company. Emergency call-out for a burst pipe: 1hr 15 min job cost £500. Expected to pay heavily for a emergency call out but this is severe over charging. They base the charge on the "difficulty of the job" but cannot show any evidence of a charging scale for difficult or non difficult jobs. You enter this not knowing what you will pay at the end of the job so buyer beware.”
“Best drainage comapny...
I usually only write review on Ebay and occasionally Amazon, when pushed, but I just had to write this review to say how pleased I was with the service provided by Mitch.
He was as professional, courteous and friendly as other reviews have stated and he also kept me informed of the cost.
He kept me updated with what he was doing and showed me some of the issues causing the blocked drain (rubble and debris).
He cleared the blockage quickly and advised me of the further actions required to remove the rubble and stubborn debris from the manhole, in the near future, without pushing for me to use Best Technicians (I was worried for a brief moment that it was not a service they provided).
Mitch even asked if I had a plumbing job I needed help with as he had finished unblocking the drain within the hour and had time to spare!
I will definitely be calling upon them to clear the manhole and would not hesitate to recommend them to anyone.”
