247 Airport Transfer Reviews

Name: 247 Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.66

4.7 Rating 1,901 Reviews

97 %

of reviewers recommend 247 Airport Transfer

Company Reviews

Metrics

Info

4.7

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 247 Airport Transfer:

247 Airport Transfer is a minicab company based in London that provides professional airport, port and stations transfer.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

Write Your review

Tell us how 247 Airport Transfer made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

247 Airport Transfer 5 star review on 5th September 2018

Mrs. H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Punctual and friendly driver. Good ride, well on time for our flight”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our punctual and friendly driver. Ensuring that you reached your flight on time and had a good ride is always our top priority. We appreciate your 5-star rating and look forward to serving you again in the future. Have a fantastic day and safe travels!

Posted 1 year ago

“Good, reliable service”

Helpful Report

Posted 1 year ago

Dear Can, Thank you for your kind words and the 5-star rating! We're thrilled to hear that you found our service reliable. Your satisfaction is our top priority, and we're here to assist you whenever you need us. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 1 year ago

“We have used 247 Airport Transfer for 4-5 years now. My wife and I had 10+ trips with them. We are pleased with the service.”

Helpful Report

Posted 1 year ago

Thank you for your unwavering trust in 247 Airport Transfer over the past 4-5 years. It's been an absolute pleasure serving you. We're thrilled to hear that you're pleased with our service. Your continued support means the world to us. Looking forward to many more journeys together!

Posted 1 year ago

“Great service, taxi arrived slightly early and driver was polite and helpful.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and excellent rating! We're thrilled to hear that you had a positive experience with our taxi service. We take pride in our punctuality and customer service, and we're glad our driver was able to make your journey smooth and comfortable. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Safe travels!

Posted 1 year ago

“Have used 247 every time I visit the UK and they have been absolutely amazing each time. Very reliable and they have not let me down once. Would highly recommend .”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and for choosing 247 for your UK visits. We're thrilled to hear that you've had consistently positive experiences with our services. Our team takes pride in providing reliable and exceptional service, and we're delighted to have met your expectations every time. Your recommendation means the world to us. Looking forward to serving you again on your next trip!

Posted 1 year ago

“great service, on time. friendly. could not fault them at all”

Helpful Report

Posted 1 year ago

Thank you for your kind feedback! We're delighted to hear that you had a great experience with our service. We strive to provide prompt and friendly service, and we're glad we met your expectations. We appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“Very reliable and timely service in nice clean cars. One improvement would be an easier way to meet the car at Heathrow.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We appreciate your kind words about our reliable and timely service, as well as our clean cars. We value your suggestion regarding an easier way to meet the car at Heathrow and will definitely take it into consideration for future improvements.

Posted 1 year ago

“Driver was in time and great comunications ...Truly Recomended”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! We're glad to hear that the driver was punctual and had excellent communication skills. We appreciate your recommendation!

Posted 1 year ago

“Our recent transfers were excellent value for money. The Drivers were punctual and very safe drivers. The cars were clean. I would highly recommend 247 Airport Transfers to anyone looking for a transfer to the airport in the future.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're thrilled to hear that our recent transfers provided excellent value for money, with punctual and safe drivers, as well as clean cars. We appreciate your recommendation and look forward to serving you again in the future.

Posted 1 year ago

“Punctual. Driver courteous. Car decent and clean. Only issue was I had stated number of cases, yet car sent didn’t have the boot space. Luckily it could be placed in the front.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We appreciate your kind words about our punctual driver, courteous service, and clean car. We apologize for the inconvenience caused regarding the boot space. We're glad our driver was able to accommodate your cases in the front. We'll take note of this for future improvements.

Posted 1 year ago

“The car wasn't the standard for 247, unclean inside. I actually asked the driver when I saw the car if he was from 247. Also, I got suspicious when I got a call from someone at 10am saying they would come early because there was traffic and said to me " I am calling from the taxi Company not 247" 2. The driver was eating, looking down to pick his fruit, therefore not fully concentrating on his driving. Just before we got to terminal five, he opened the storage next to him to get out his vitamin D3 to take. This is totally unprofessional and at no point did he have the decency to say excuse me etc. 3. When I got to the airport, I got a trolley, he took my luggage from the booth and dropped it by the trolley. The whole trip was unacceptable. I thought I needed to give you feedback. If 247 couldn't have done the job, they were other Companies I could have approached.”

Helpful Report

Posted 1 year ago

We appreciate your feedback regarding the reservation made for July 3rd. We would like to extend our sincere apologies for the inconvenience caused. It was never our intention for such a situation to occur. The controller on duty was informed by the initial driver, on very short notice, that they would be unable to reach your address on time. In order to ensure a driver would be available to pick you up, we outsourced the booking to another minicab company. We were unaware of the circumstances until we received your feedback, which we promptly forwarded to them. We deeply regret the stress and inconveniences you experienced during this trip, as our sole aim was to assist you with the transfer. We constantly strive to provide excellent service, and we sincerely hope that you will notice an improved level of service on your next journey with us, should you give us another opportunity. Please don't hesitate to reach out to our operators via live chat support, phone, or email for any future inquiries or details you may require. We value your trust in our company, even though the service provided did not meet our usual standards.

Posted 1 year ago

“So glad I found this company. Helpful and efficient drivers. Arrived on time. So reliable. Great communication. I’ve been let down by taxi companies too many times. This one is a gem.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our company. We strive to provide reliable and efficient service to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 1 year ago

“Very careful for details and prompt.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that our attention to detail and promptness made a positive impression on you. Your feedback is incredibly valuable to us, as it motivates us to maintain and improve our standards of excellence. We truly appreciate your support and trust in our services. We look forward to serving you again in the future!

Posted 1 year ago

“The drivers are always very pleasant, helpful and on time. have only had a problem twice in all the times I have used your company. Once the meeting at the airport was given to the driver Costa Coffee and to me Cafe Nero, which meant that we both lost over 30 minutes waiting in the wrong area. The second was a driver arriving approx 45 minutes early at the hotel, only to stop on the way to the airport to charge his electric car.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback about our pleasant, helpful, and on-time drivers. We apologize for the inconvenience you faced on two occasions. We understand the confusion at the airport and the early arrival with the detour to charge the electric car were frustrating. We deeply regret these incidents and will take steps to prevent them in the future. Your feedback is valuable to us, and we appreciate your support. We hope to serve you again and provide a smoother experience.

Posted 1 year ago

“We had 19 passengers with two cabin bags each. They sent us a 19 seater bus with no boot and an overhead shelf so narrow that even a small rucksack would not fit. Despite the driver contacted the office and explaining this they still blamed our group. We had to leave for passengers behind to get a taxi visiting us an extra £75 which 247 airport taxis would not repay. They say we had checked luggage. We did not. We had cabin bags as per EasyJet guidelines which is the exact size specified by 247. Absolute assholes. Do not book this company. They are gaslighters and completely inept. Avoid, avoid, avoid.”

Helpful Report

Posted 1 year ago

Dear Paula, thank you for expressing your feedback. We apologize for your poor experience and understand it may be frustrating not meeting the level of your expectation. We assure you that this was handled in a serious manner and we have to respect certain organizational policies and regulations. All internal checks were done before answering your complaint. Our customer team supervisor explained to you the actions that led to this decision. When quoting and confirming a booking, we always confirm the number of passengers and pieces of luggage in order to ensure that the correct type of vehicle is sent. We also confirm the capacity of the quoted vehicle type, beforehand. Since the group had more luggage than originally confirmed and this information was not forwarded to us, unfortunately, the total luggage amount of the group did not fit the vehicle. We do apologize for this whole situation, it was not our intent for it to happen. Please receive once again our apologies. Hoping for the best!

Posted 1 year ago

“Most the time the service has been good & prompt. I had one bad occasion where the drivers kept cancelling on me so I had to take an Uber to the airport and nearly missed my flight. Also sometimes its not clear whether driver pays for parking at airport and not. Once a driver made me pay for it, and I wasn't meant to...”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We appreciate your kind words about our prompt service. We apologize for the inconvenience you experienced with the canceled rides and confusion regarding airport parking. We strive to improve our service and ensure a smooth experience for all our customers. Your feedback will be taken into account to address these issues. We look forward to serving you better in the future.

Posted 1 year ago

“Reliable and timely service, no complaints. The price unfortunately is too high but when I’m looking to get to the airport I don’t mind paying due to the reliable service”

Helpful Report

Posted 1 year ago

Thank you for your kind words about our reliable and timely service. We appreciate your feedback and understand your concern about the price. We strive to provide the best value for our customers and will take your comment into consideration. We hope to continue serving you in the future.

Posted 1 year ago

“Great service. Clean cars, friendly and professional drivers. This is my go to transfer service.”

Helpful Report

Posted 1 year ago

Thank you for your kind words, Chris! We're thrilled you had a great experience with us. Looking forward to serving you again soon!

Posted 1 year ago

“Very comfortable ride! The driver was really nice”

Helpful Report

Posted 1 year ago

Thank you for your kind feedback! We're delighted to hear that you had a comfortable ride with us and that our driver provided excellent service. We hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Turned up on time, picked up other passengers on-time, was polite. Can't really ask for more!”

Helpful Report

Posted 1 year ago

Thank you for your kind review! We're glad to hear that we met your expectations by being punctual, picking up other passengers on time, and providing polite service. Your satisfaction is our priority!

Posted 1 year ago

247 Airport Transfer is rated 4.7 based on 1,901 reviews