247 Airport Transfer Reviews

Name: 247 Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.66

4.7 Rating 1,901 Reviews

97 %

of reviewers recommend 247 Airport Transfer

Company Reviews

Metrics

Info

4.7

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 247 Airport Transfer:

247 Airport Transfer is a minicab company based in London that provides professional airport, port and stations transfer.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

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247 Airport Transfer 5 star review on 5th September 2018

Mrs. H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great driver. arrived on time. helped with bags. nice guy. all round great experience and will use again”

Helpful Report

Posted 9 years ago

Dear David, Thank you for the time took to write your feedback. We appreciate your review and we will pass it on to your driver. We are sure that he will be happy to assist you in the future and provide excellent minicab transfers. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Good and handy service. The driver was on time and the trip was fine. They double check that you confirm the service the day before, even if you have already paid, which is nice, except that somehow, you become not sure you'll have your driver until you actually confirm 'again'. The only 'negative' thing is that this service was on a sunday morning and some streets have been closed in London. The driver had to change his route but at some point, although he had 2 GPSs, he seemed confused.”

Helpful Report

Posted 9 years ago

Dear David, Thank you for the time you took to write the review. We appreciate your feedback and we want you to know that we have informed the supervisor regarding the situation and he will solve the issue with the driver allocated to your journey. We apologize for any inconvenience we have caused. We hope to have the chance to provide you with excellent minicab services in the future. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Very happy with the service. The driver was very friendly. Would happily use Airport Transfer again.”

Helpful Report

Posted 9 years ago

Dear Paul, Thank you for the review sent. We appreciate the feedback sent and we look forward to provide you with professional drivers and minicab services in the future. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Reliable, clean cars,and pleasant drivers”

Helpful Report

Posted 9 years ago

Dear Poon, Thank you for the time you took to write your review. We appreciate your feedback and we hope to always provide you with timely services. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Quick confirmation and friendly service. Drivers always keep track of flight delays/early arrivals to ensure they are on time. Much appreciated!”

Helpful Report

Posted 9 years ago

Dear Prianka, Thank you for the time you took to write your review. We hope to always provide you with timely services and great drivers. Looking forward to your future bookings. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Your driver was late 20 minutes and didn't even bother to call to say he will be late and when he is expected to arrive. this is just not acceptable,”

Helpful Report

Posted 9 years ago

Dear Lucas, We are very sorry to hear that the transfer booked on 10th of August did not go the way you expected!This is not a common situation for our transfers; I assure you it was an exception and everything will go smooth with the next journeys. Unfortunately the driver allocated to the journey that time does no longer work with us and we cannot investigate this further with him. By way of apology, we will gladly offer you a discount of 20% off your next journey with us, in the hopes that you will decide to book with us again and give us the chance to prove that what happened was an isolated case. To benefit from the discount, just send an e-mail once you book the journey and one of my colleagues will apply it manually. Once again, please allow us to express our apologies for the situation you encountered and the hopes that you will benefit from our services in the future. Please let us know if there is anything else we can assist with. Thank you for your time. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“over all the service was good only one complaint we had 4 suitcases and 3 carry one bags 2 off the cars had trouble fitting them into car very cramped regards ken baumann”

Helpful Report

Posted 9 years ago

Dear Ken, Thank you for the time you took to write your review. We appreciate your feedback and we have taken on board the information provided. We are sure that this will help us to improve our services in the future. Looking forward to your future bookings. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Prompt and professional driver!”

Helpful Report

Posted 9 years ago

Dear Maria, Thank you for your feedback and for the time you took to write your review. We look forward to your future bookings. Have a lovely day! Kind regards, The 247 Airport Transfer Team

Posted 9 years ago

“Very reasonably priced, always available and on time, very professional with confirmation of ride Very pleased indeed”

Helpful Report

Posted 9 years ago

Dear Nina, Thank you for your time and for your kind words. Our main concern is to provide always timely and affordable prices to our customers. We are glad that you have found our minicab services excellent and we look forward to your future bookings. Have a lovely day! Kind regards, The 247 Airport Transfer Team

Posted 9 years ago

“Driver was an one hour late. He was relying on Google map and was not familiar with London streets.”

Helpful Report

Posted 9 years ago

Dear Yui, Thank you for sending your feedback in regards with the journey booked! We are sorry to hear that the things didn't go exactly the way we all expected. We sincerely do apologize for all the issues that you have faced and we are tremendously sorry for the inconvenient situation that we have put you in. Following your concern, we have immediately checked what happened with the concerned driver and controller on duty. The driver sends you over his utmost sincere apologies to the customer for what happened. The flight was initially supposed to land at 20:55. But following the Heathrow website, it landed earlier at 20:29, unfortunately the driver did not have any other available driver who could have came earlier and pick you up. The drivers were already allocated on their jobs. We completely understand that something like this is not acceptable and we assure you that this was forwarded to the drivers supervisor as well. We will be taken this on board. The driver is new in the minicab industry and he is still learning, we do apologize for all the trouble caused and inconveniences for this booking. If there is anything we can to reduce the inconvenience caused, please do not hesitate to contact us. Have a nice day ahead. Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Easy to book. Pick up was on time and the driver very helpful. Fast transfer straight to our destination.”

Helpful Report

Posted 9 years ago

Dear Philip, Thank you for the review sent. We are always trying to provide professional and on time to you. We look forward to your future bookings. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“We always book only these transfers! Amazing service, strongly recommended for everyone! ;)”

Helpful Report

Posted 9 years ago

Dear Viktorija, Thank you for the time you took to write your review. Your kind words and your loyalty are much appreciated. We look forward to providing you with excellent minicab services in the future. Have a lovely day! Kind regards, The 247 Airport Transfer Team

Posted 9 years ago

“Very prompt and courteous driver.”

Helpful Report

Posted 9 years ago

Dear Paul, We thank you for the review sent. We are looking forward to provide you with professional services and drivers in the near future. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Reasonable prices, clean cars, quick response when I needed to make changes, always on time. Will definitely use again on my next visit.”

Helpful Report

Posted 9 years ago

Dear Susan, We wish to express our gratitude for your kind words of appreciation. Our main purpose is to provide our customers with excellent services. We are looking forward to your future bookings. Have a lovely day! Kind regards, The 247 Airport Transfer Team

Posted 9 years ago

“Driver was polite. However he showed up 30+ minutes late. We called your company repeatedly during this time, asking where the car was. Operator insisted the taxi gps was saying he was there ( he was clearly not) which made the experience pretty bad. He also kept telling us he would call the driver and call us back, but ge didn't ( instead we had to keep calling the operator to check what was going on). Luckily we had left sufficient time or we would have run the risk of missing our flight! I have booked a few times mow with your company and your drivers and cars are good, but, you have to understand that for a airport transfer service, reliability and showing up on time are much more important than a nice car or friendly driver.”

Helpful Report

Posted 9 years ago

“We were very pleased with 24/7's service. The driver was on time (actually, was early) and was very professional. He was an excellent driver and got us to the airport without any problems. I would strongly recommend their service”

Helpful Report

Posted 9 years ago

Dear Nancy, We thank you for your review and for your kind words of appreciation. We are glad that you have found our services agreeable and that you where satisfied with the journey. Your recommendation is much appreciated. Have a lovely day! Kind regards, The 247 Airport Transfer Team

Posted 9 years ago

“First experience and very impressed. Driver awaiting us as arranged for a comfortable and efficient transfer. We'll definitely use again and happy to recommend.”

Helpful Report

Posted 9 years ago

Dear Neil, Thank you for the time you took to write your review. We are glad that your first experience with us was excellent and we do hope to provide you with the same professional journeys in the future. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“The service was good but I was disappointed with the online portal which did not allow me to book the ride conveniently.”

Helpful Report

Posted 9 years ago

Dear Sheila, Thank you for the review sent and for the time you took to write. We are sorry for any inconvenience our booking system has caused, it is a new platform and we are working hard to make all the improvements necessary in order for you to have a positive experience online. We hope to have a resolution for this issue soon. Your patience in this matter is much appreciated. Have a lovely day! Kind regards, The 247 Airport Transfer Team

Posted 9 years ago

“Always the right time, the right car. Thanks.”

Helpful Report

Posted 9 years ago

Dear Faisal, Thank you for the review sent and for the time you took to write it. We appreciate you honesty and look forward to your future bookings. Have a great day! Best regards, The 247 Airport Transfer Team

Posted 9 years ago

“Many thanks. On time despite the 3am meeting time! Good driver and would use your company again. Thank you”

Helpful Report

Posted 9 years ago

Dear Natasha, Thank you for your great feedback. It is our mission to provide timely and professional minicab services to our clients and we are glad you are among our most loyal ones. We look forward to your future bookings. Have a lovely day! Kind regards, The 247 Airport Transfer Team

Posted 9 years ago

247 Airport Transfer is rated 4.7 based on 1,901 reviews