247 Gatwick Airport Transfer Reviews

Name: 247 Gatwick Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.54

4.5 Rating 198 Reviews

92 %

of reviewers recommend 247 Gatwick Airport Transfer

Company Reviews

Metrics

Info

4.5

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email

About 247 Gatwick Airport Transfer:

247 Gatwick Airport Transfer is a minicab company based in London. We provide professional services to and from all major airports Gatwick Airport. We can cover a variety of services as minibus or coach transfers at very good prices.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent them an email as our plane was going for take off that we were going to land half an hour early and that they should bring forward their pick up time by same amount of time. They replied don't worry but instead they sent the driver too late because they were monitoring a website for landing that does not give really live information and the result was that we were picked up even later than the original time and we had to wait for the driver for almost 1 hour.”

Helpful Report

Posted 9 years ago

Dear George, First and foremost, on behalf of our company, we are tremendously sorry for the extremely inconvenient situation that we have put you in. We assure you that it was not our intent to cause you any distress. Please allow us to explain further. When the booking is from the airport, we ask for the flight number so we can monitor it for any delays. We ask how many minutes after landing you want the driver inside the airport. The flights can be live monitored on Google.co.uk or on each airport website. In 90% of the cases, the landing times differ on these websites and we can be 100% sure when the driver is inside at the airport and see the real landing time. We hope the information we have given helps to clarify a few aspects. By way of apology for what happened, we would like to offer you a discount of 20% for one of your future journeys. To benefit from the discount, just send us an e-mail at contact@247airporttransfer.co.uk. Once you book the journey and one of my colleagues will apply it manually. If you have any inquiries please do not hesitate to contact us, we will come back as soon as we can. We thank you for the trust that you had in us and we hope we will have the chance to prove that what happened was a singular case. Your assistance and time in this particular case have been much appreciated. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“I wish I knew my drivers name but he is a wonderful man! He has come to pick me up twice now, is always prompt and waiting for me even when my flight is delayed, and takes care of my bags. We talk the entire drive to my flat about all types of social and cultural issues. He is a lovely man, shakes my hand when he drops me off and calls me by my name, and I genuinely hope he drives me every time I book with your company! I hope you will pass on my compliments to him, and if possible continue to book him with me! Thank you so much.”

Helpful Report

Posted 9 years ago

Dear Gina, We would like to thank you for you kind words of appreciation and for the time took to write your review. We are glad that you found our services professional and we will surely pass your feedback to our drivers: Ferenc and Tariq. We look forward to your future bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Excellent service , car. Arrived on. ,a very pleasant. Driver and lovely comfortable car ,”

Helpful Report

Posted 9 years ago

Dear Monica, Thank you for providing us with your review. We are glad that you have enjoyed our minicab services and we look forward to your future bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“We have used 24/7 several times & have always been very pleased. The vehicles have been clean & in good condition with skilled, polite drivers. Great service at a reasonable cost.”

Helpful Report

Posted 9 years ago

Dear Turner, Thank you for the review sent and for using our services. We are always looking to provide reliable and affordable services to our clients and we are more than glad that you have enjoyed the minicabs and the drivers. We are looking forward to working with you in the near future. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“The driver didn't seem to be able to lift bags. I stepped in to the lift the bags as I noticed he was limping and had a cane in his trunk (boot). The car was nice, a BMW but I had to ask the driver to slow down when we entered central London. I'm a fast driver (and British) but even for me he was travelling too fast and winding in and out of the small streets. He also kept breaking heavily throughout the journey making my fellow passenger car sick. I'm not sure I'd use 247 again. I'd stick with Uber Exec Merc E-class in future. Shame as I feel I overpaid for the service of having an uncomfortable ride.”

Helpful Report

Posted 9 years ago

Dear Paul, We would like to thank you for your e-mail and taking time to provide us your feedback. It is really important to know your opinion, because in this way we can improve our services in the months to come. Moreover, we do apologize for the driver's attitude, we are extremely disappointed to hear that about one of our drivers. This feedback has been forwarded to the drivers supervisor so he can address this matter in an appropriate manner with him. If there is anything else that we can do to reduce your inconvenience, please feel free to contact us. Please do not hesitate to contact us if you have any questions or if there is anything we can assist with. We thank you for the trust that you have in us and we hope to be your choice for airport transfers for the future as well. Have a nice evening ahead. Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“We used this service 2 times in our last trip in July 2015.The drivers were well dressed and courteous. The cars were clean and very well maintained. The price is very good. Very punctual. Excellent service, highly recommend it. We will surely use this again on our next trip to London”

Helpful Report

Posted 9 years ago

Dear Leela, Thank you for the time took to write your feedback. We are glad that you find our services professional and we hope that you had a great trip in the great city of London. We look forward to seeing you again. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“FANTASTIC COMPANY. FIVE STAR AT ALL POINTS OF CONTACT. Drivers are a credit to themselves and the company. I have used this company when I flew to Luxembourg and the service was just as good and better than the local taxi service. I recommend this company to all my friends and family. When I discovered this company I thought it was too good to be true and that eventually they would be like all the others - not true. I have used this company for three plus years and NEVER had a bad driver. Thank you.”

Helpful Report

Posted 9 years ago

Dear Maureen, Thank for your kind words of appreciation. We are glad that you are our loyal customer and that you have enjoyed our services. We look forward to working with you in the future and providing with excellent minicab services to you. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“The driver was courteous and friendly and drove very well. He was very new though and didnt know LGW that well”

Helpful Report

Posted 9 years ago

Dear Joe, We would like to thank you for your review and taking time to provide us your feedback. It is really important to know your opinion, because in this way we can improve our services in the months to come. Indeed, the driver just started the collaboration with our company and he is new in the minicab industry. We apologize for the issue that you have faced and we are sorry for the inconvenient situation that our driver has put you in. We assure you that we have addressed this matter with the drivers supervisor as well. Please don't hesitate to contact us if you have any questions or if there is anything we can assist with. We thank you for the trust that you have in us and we hope to be your choice for airport transfers for the future as well. Have a great day! Best regards, 247 Gatwick Airport Transfer Team

Posted 9 years ago

“We booked two journeys and both drivers arrived on time, well dressed and with lovely clean cars. On the outward journey (Cheshunt to Gatwick) on June 10th the driver exceeded the speed limit for much of the journey; so much so that the Mercedes' automatic breaking system kept being activated, this combined with the close proximity of our car to the vehicle in-front made for a very nerve-wracking journey to the airport. On the return journey (Gatwick to Cheshunt) on June 25th our driver was very proactive, calling to let us know he was in the arrivals area waiting for us, unfortunately he didn't have a sign with our name on and was standing in a crowd of other private drivers so it took a while to work out which one he was. Overall the experience of using 247 Airport transfers has been very positive and it was a great way to travel to and from the airport for our honeymoon. We will use you again in the future but we would suggest that drivers be made to drive more sensibly (arriving in one piece is far more important than being the first one to arrive!) and that when collecting from an airport the driver should hold a sign with his clients name on so time isn't wasted trying to find each other.”

Helpful Report

Posted 9 years ago

Dear Sarah, Thank you for the time took to write your review. We sincerely apologize for the distress that our driver caused to you and we wanted to let you know that we always try to provide professional and safe services to our clients. Our constant concern is to provide professional and safe services to our clients and as a consequence we have noticed the Drivers Supervisor of the situation with both drivers and he will take all the necessary measure to ensure that this never happens. For the second journey you should have been greeted with a name board, and this situation is unacceptable and will be addressed immediately. Once again, please accept our sincere apologies and we would like to thank you for your trust and commitment to our company! We look forward to the chance to prove that what happened were singular cases. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Neither driver was available to meet me on time as I came out of the departure tunnel- had to phone office each time to ascertain where driver was- eventually arrived. Otherwise: good price and good driving”

Helpful Report

Posted 9 years ago

Dear Terence, First and foremost, on behalf of our company, we are tremendously sorry for the extremely inconvenient situation that we have put you in. We assure you that it was not our intent to cause you any distress. In the meantime we have managed to investigate with the night controller what happened. We completely understand your dissatisfaction following this event and I assure you that these matters have been addressed in an appropriate manner with the ones involved so this kind of events can be avoided in the future. By way of apology, we would like to offer you a discount of 20% for one of your future journeys. To benefit from the discount, just reply at the e-mail address: contact@247airporttransfer.co.uk. Once you book the next journey one of my colleagues will apply it manually. If you have any inquiries please do not hesitate to contact us, we will come back as soon as we can. We thank you for the trust that you had in us and we hope we will have the chance to prove that what happened were singular cases. Your assistance and time in this particular case have been much appreciated. Have a nice day ahead. The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Efficient and always on time. Regards ken pavey”

Helpful Report

Posted 9 years ago

Dear Ken, Thank you for your 5 star review. We look forward to your future minicab transfers and we will do our best to provide you with professional services. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“On time. Polite. Helpful. Good driving. Excellent.”

Helpful Report

Posted 9 years ago

Dear Carol, Thank you for the 5 star review. We hope to always provide minicab services that are professional and helpful to you. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Good service. Timely pick-up, good price.”

Helpful Report

Posted 9 years ago

Dear Rasmus, We thank you for your feedback. Our main concern is to provide timely services at all times and also affordable prices. We are glad that you have enjoyed our service and we look forward to your future bookings. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Great taxi service, use them for all my airport runs for work and play. Always reliable, professional, lovely drivers and nice cars. They have never let me down which as far as I am concerned is the most important factor in a taxi company that sells itself as specialising in airport runs. Will continue my loyalty to them and highly recommend them to others.”

Helpful Report

Posted 9 years ago

Dear Alex, We thank you for this kind words of appreciation. We are always looking to provide excellent airport transfers to all our customers and we will always try to provide you with the most timely and trustworthy services. Your loyalty and recommendation are much appreciated. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Excellent reliable service. The drivers are polite and helpful. I have used 247 Airport Transfer for 3 years and they have helped to take the stress out of travelling. I shall continue to use them and reccomend them to others.”

Helpful Report

Posted 9 years ago

Dear Nilofer, Thank you for the 4 star review sent. We are glad that you are our loyal customer and we appreciate your recommendation. We will always try to provide you with excellent minicab services. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Name sign was clear. Driver was on time and polite. Car was clean. All good.”

Helpful Report

Posted 9 years ago

Dear Scott, We thank you for your review and we appreciate the time you took to write it. We hope to always provide you with professional drivers and excellent services. Looking forward to your future bookings. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“I really like your service. The driver was a little late, but he put us on Gatwick on time.”

Helpful Report

Posted 9 years ago

Dear Susana, Thank you for the review. We sincerely apologize for the driver's lateness, we will investigate the issue and take all the necessary steps to prevent this from happening. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“I have used 24/7 Airport Transfers many times and have never been disappointed with their service. Always on time and waiting at the specified waiting point in arrivals which is exactly what you need after long flights. They are very well-priced too with a great fleet of clean cars and nice drivers.”

Helpful Report

Posted 9 years ago

Dear Andrew, We thank you for the review and for the excellent presentation. We hope to always provide professional and timely services. Looking forward to your future bookings. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Have used 247 many times and been very pleased until may 18th: ref:105082 requested the driver be there 30 minutes after landing (if I am later I don't mind paying) but he wasn't there and after 45 minutes (now 15 minutes late) I called and he told me he would be there in 10 minutes. It was about 11pm and we have a 9 month old baby so we we were in a hurry to get home. After another 20 minutes I call your office and am told he is a few minutes away and promised an explantion by call or email. I subsequently find out from the driver that he was late because his previuos fare had asked him to go somewhere that wasn't booked! To cap it all, 15 minutes into the journey home he had to stop for petrol. NOT what I expect from your company.”

Helpful Report

Posted 9 years ago

Dear Lawrence, We would like to thank you for your e-mail and taking time to provide us your feedback. It is really important to know your opinion, because in this way we can improve our services in the months to come. Moreover, we do apologize for the driver's tardiness and conduit, we are extremely disappointed to hear that about one of our drivers. This feedback has been forwarded to the drivers supervisor so he can address this matter in an appropriate manner with him. In regards to what happened that night on 18th of May, the controller on duty should have monitored the flight and find an alternative solution and another driver to be allocated. Therefore as an extra measure to our commitment to customer satisfaction, we will leave at least 1 hour between the drivers' allocated jobs. By way of apology, we would like to offer you a discount of 15£ for one of your next journey booked. This is the least that we can do in the light of this unfortunate event. To benefit of this extra credit, please feel free to contact us by email or phone so my colleagues can apply it manually. Our email address is: contact@247airporttransfer.co.uk. Please do not hesitate to contact us if you have any questions or if there is anything we can assist with. We thank you for the trust that you have in us and we hope to be your choice for airport transfers for the future as well. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Very nice and friendly driver. Thank you very much!”

Helpful Report

Posted 9 years ago

Dear Iryna, We appreciate your review and the time took to write to us. We will pass your kind words of appreciation to our driver. We look forward to your future bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

247 Gatwick Airport Transfer is rated 4.5 based on 198 reviews