247 Gatwick Airport Transfer Reviews

Name: 247 Gatwick Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.54

4.5 Rating 198 Reviews

92 %

of reviewers recommend 247 Gatwick Airport Transfer

Company Reviews

Metrics

Info

4.5

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email

About 247 Gatwick Airport Transfer:

247 Gatwick Airport Transfer is a minicab company based in London. We provide professional services to and from all major airports Gatwick Airport. We can cover a variety of services as minibus or coach transfers at very good prices.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As i was new to booking on line and being picked up from Airport a few things i would like to mention. the driver did wait at the right Terminal after i was realised i had given the wrong one on booking.. Thank you for that. i wasn't sure how the system worked. you obviously look at the flight info. but ... the driver had our named sign of who he was to pick up showing the wrong way round !!!! we waited there for quite a while unaware that he was there for us.. the 24/7 sign wasn't clear enough to see through the crowds.we phoned him and it was sorted out. he was very grumpy and rushed us to the car, almost losing us when he got into the lift without us. felt like being herded like sheep. we lost him in the crowds a couple of times as we had the trolleys and suitcases too, no help given trying to get through people. the drive was quick and efficient. paying cash was a great deal easier for us to pay with as well. really liked that option.”

Helpful Report

Posted 9 years ago

Dear Barry, Thank you for sending your feedback in regards with the journey booked with our company. We are sorry to hear that the things didn't go exactly the way you expected throughout all the journey. We always train them to be courteous and helpful with our customers and this feedback is extremely helpful to us because in this way we can find out the drivers who do not respect our manner of delivering a good service. We assure you that your feedback will be taken on board and addressed as well to the concerned driver and their supervisor. We are looking forward for have your as our customer in the future and we will do our best to keep your satisfaction at the highest level. Have a nice day ahead ! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“The Driver that took my family and myself to Gatwick was a wonderful man, he helped put all 7 suitcases in the car, the car was clean and lovely, all of our needs were met, we asked for a child seat, everything was in place. Great company, very professional, with contact via email and mobile calls, we were met on return at Gatwick by a driver with our name on a placard. I would recommend 247 to all of my friends and family.”

Helpful Report

Posted 9 years ago

Dear Donna, Thank you for the time you took to write your review and for your recommendation. We are glad that you have enjoyed our minicab services. We look forward to your future bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“I've used 247 Gatwick Airport Transfer twice to go from SW London to Gatwick airport. On both occasions the service has been great with no issues and at very good value. I would use them again and completely recommend them to everyone.”

Helpful Report

Posted 9 years ago

Dear Jorge, Thank you for the five star review and for the time you took to write it. We appreciate your recommendation and we are looking forward to provide you with the same professional minicab services in the near future. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“The driver turned up on time and was very smartly dressed he was very courteous and the car was spotless. The journey was smooth and relaxing.”

Helpful Report

Posted 9 years ago

Dear Richard, We would like to thank you for the time you took to write your review. We are glad that you find our services professional and er are looking forward to provide the same reliable minicabs in the future. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“I've used 247 a few times now to take and bring home from the airport. I never have to worry. Always arrive early, never been let down, cars are pristine and drivers very professional. And the price is the same if not cheaper than parking so we don't have to worry about parking the car. Great service and value all round.”

Helpful Report

Posted 9 years ago

Dear Kate, Thank you for the kind words of appreciation. We are glad that you have enjoyed our services and we are looking forward to your bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Flight was delayed & car was late but I was rung immediately on arrival with apologies & an offer of a car from another company or the option to wait with an offer of a coffee while waiting. Wanted 247 so waited. Driver George was extremely friendly, helpful & professional immediately taking our luggage. Car was very clean & comfortable & George offered us water, lollipops (for our 9 year old!) & free wi-Fi. Weather was terrible & journey took forever - think the Sat Nav didn't always offer the best options & a black cab driver would have known quicker routes but George went out of his way to offer a great service at the end of a really long shift. Have always had an excellent service & very professional drivers with 247.”

Helpful Report

Posted 9 years ago

Dear Adam, Thank you for the time you took to write your review and for providing us with your feedback. We sincerely apologise for the car delay and we are glad the driver was professional and helped make your journey more comfortable. We look forward to your future bookings. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Everything perfect!”

Helpful Report

Posted 9 years ago

Dear Evelyn, Thank you for the review sent. We appreciate your kind words and we look forward to your future bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“The young Hungarian chauffeur was very professional, polite, smiley and very nice with my children. He offered us still and sparkling, chocolate for the children. My son, aged 8, said that he felt it was a "business" service :-) We had a very pleasant journey back home, thanks to our chauffeur. We will definitively continue working with you...”

Helpful Report

Posted 9 years ago

Dear Nathalie, Thank you for the kind words of appreciation sent. We will be sure to pass the information to our driver and we are sure that he will be glad to assist you with your future bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Perfect service correct price”

Helpful Report

Posted 9 years ago

Dear Robert, Thank you for the feedback sent. We appreciate your review and look forward to your future bookings. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Good service on time with nice polite drivers”

Helpful Report

Posted 9 years ago

Dear Gillian, Thank you for the feedback sent and for your review. We appreciate your loyalty and we hope to soon provide you with the same excellent services. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“I was a little apprehensive about booking online. But i did read reviews before and they were mostly positive. We had 2 brilliant drivers (drive to gatwick and drive home) both were very helpful and polite and both on time. Would highly recommend and will be using again im sure!”

Helpful Report

Posted 9 years ago

Dear Bianca, Thank you for the time you took to write your feedback. We appreciate your five star review and recommendation and we are glad that you have found our services professional. For any future bookings please do not hesitate to contact us. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Reliable service so far. One driver was speeding quite quickly, eager to drop us off soon..so it got a bit queasy on the way, but overall still a good service that i continue to use!”

Helpful Report

Posted 9 years ago

Dear Nicholette, Thank for the time you took to write your feedback. We sincerely apologise for the the conduct of the driver mentioned and we would like you to know that the supervisor has been made aware of the situation and will investigate the matter. We are doing our best to provide you with professional services and we do appreciate your loyalty. For any futures issues or inquiries please do not hesitate to contact us, your opinion is very important and it will definitely help us to improve our overall service. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Easy to book, driver turned up on time and no hold ups. Would use again.”

Helpful Report

Posted 9 years ago

Dear Carol, Thank you for your time and for the review sent. We appreciate your kind words and are looking forward to your future bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Great service, reliable and good communications plus reasonable prices. Clean vehicles and good, safe and efficient drivers. I would recommend 247 over most other Airport transfer companies.”

Helpful Report

Posted 9 years ago

Dear Adam, Thank you so much for the time you took to write your feedback. We appreciate your five star review and we are always looking forward to provide the same quality services to you. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“We had transfers booked to and from Gatwick for 6 adults with 6 cases, hand luggage and 1 wheelchair. On both journeys our booking was confirmed in advance. Both drivers were polite and courteous. The overall cost was also very competitive meaning we wouldn't hesitate to book again when we next travel.”

Helpful Report

Posted 9 years ago

Dear Steven, Thank you for the time you took to write your review and for the kind words addressed. We are always trying to provide professional and affordable services to all our customers and we do hope to soon provide you with the same excellent minicab services. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“We had a good service from the driver as well as from Ana, the customer service representative. The driver was on time which was very much appreciated.”

Helpful Report

Posted 9 years ago

Dear Lucie, Thank you for the time took to write your review. We are glad that you had a great service and you enjoyed the collaboration with our team. We will pass your feedback to our colleagues and we are sure that they will gladly help you with your future bookings. Have a lovely day! Kind regards, The 247 Gatiwick Airport Transfer Team

Posted 9 years ago

“Drivers courteous and efficient with good vehicles. Office and despatch service wanting. Drivers directed to wrong addresses, could not pay on line with a Lumia mobile, only computer which I did not have with me, Only used three times and drivers rescued office stuff-ups each time by contacting me on mobile. I will use again, but despatch needs a shake up otherwise will not, and advise others against.”

Helpful Report

Posted 9 years ago

Dear Keith, Thank you for the time took to write your review. We apologies for the situation encountered with the dispatch system. We have forwarded your feedback to the supervisor and he will make sure that every measure will be taken for your situation. We have also alerted the IT department regarding the payment via Lumia phone and we hope to have a solution soon for this. Once again please do accept our apologies for this situation. Your patience in this matter is much appreciated. Please do not hesitate in the future to contact us for any issues you might encounter. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“No problem -Pick ups went OK although they were not where they should have been to pick us up - quick runs from /to Gatwick and Heathrow - good prices - Will use again”

Helpful Report

Posted 9 years ago

Dear Bill, Thank you for your feedback. We appreciate your review and we look forward to your future bookings. Have a great day! Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Pick up LATE - I have been using 247 past 3-4years for transfers but recently service has been really not on time. Most recent pickup was 30min late! When I complained previously, I was told that this will be improved. Doesn't seem to be the case. If flight has been delayed, 247 drivers make a big fuss and want to charge extra (but when they are late, nothing seems to be done) Considering other companies out there..”

Helpful Report

Posted 9 years ago

Dear Adrian, We would like to present our many and sincere apologies for the unpleasant event and for the inconvenience caused on 20th of July. We have new drivers working with our company and it is a very unpleasant surprise to find out what happened. We do understand your frustration in regards to this matter and we agree something like this is unacceptable. During the summer the volume of work is much higher so we employee new staff and drivers so we can cover all the customers requests. However from time to time unforeseen events appear, events that we cannot avoid from the office and we can be informed only in such circumstances. If there is anything we can do to reduce your inconvenience, please feel free to contact us anytime. We do hope that you will continue to use our services and grant us the chance to show you that we do offer reliable service and the situations mentioned above are singular cases. Your patience has been highly appreciated. Have a nice day ahead. Best regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

“Good service as usual.”

Helpful Report

Posted 9 years ago

Dear Maria, Thank you for the time took to write your review. We are glad that you find our service agreeable and we look forward to your future minicab bookings. Have a lovely day! Kind regards, The 247 Gatwick Airport Transfer Team

Posted 9 years ago

247 Gatwick Airport Transfer is rated 4.5 based on 198 reviews