247 Gatwick Airport Transfer Reviews

Name: 247 Gatwick Airport Transfer
Address: Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield, London
Rating: 4.54

4.5 Rating 198 Reviews

92 %

of reviewers recommend 247 Gatwick Airport Transfer

Company Reviews

Metrics

Info

4.5

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email

About 247 Gatwick Airport Transfer:

247 Gatwick Airport Transfer is a minicab company based in London. We provide professional services to and from all major airports Gatwick Airport. We can cover a variety of services as minibus or coach transfers at very good prices.

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield
London
EN1 1FS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Inconsistent. Some good pleasant others not.”

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Posted 5 years ago

Thank you for sending your feedback in regards to our services! We assure you our intention is to provide the best possible experience to all our customers. We try to manage our business and operate as best as possible in order to satisfy all the requests from our clients and to maintain the high quality of our service. But unfortunately, sometimes we fail like any other business and its because we deal with humans. We have been operating since 2011 and have a good reputation in the UK with lots of customers around the world. I would suggest you to please contact our line manager on the email address to discuss this further it might change your perception towards the company.

Posted 5 years ago

“ontime and efficient”

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Posted 5 years ago

“Excellent timing. Well presented. Good journey.”

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Posted 5 years ago

“Very professional. Would recommend and certainly use them again. Thank you.”

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Posted 5 years ago

“Expensive for what it is.”

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Posted 5 years ago

Dear Hans, In your feedback, you express your opinion about the prices applied. Please be kind to allow to explain. We work with our drivers based on a fixed commission. The prices applied are made taking into account the price average applied in the minicab industry here in London. This takes into account many different factors, including our commitment to our employees and the high quality of our service. While it is unfortunate that our prices may be undercut by other minicab providers, we must stand by our commitment to these values and therefore cannot lower our prices. I do hope that you will continue to use our services, and whenever you have doubts regarding a price for a journey or you would like to clarify aspects of your journey with us, please do not hesitate to give us a call or drop us an e-mail, we will be more than happy to assist.

Posted 5 years ago

“good service and we maked it in time thanks to 24 7 Airport Transfer”

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Posted 5 years ago

Thank you for your kind review!

Posted 5 years ago

“Horrible. You cancelled our taxi last minute again!!! We ordered a taxi at 3:30 am since our flight was at 6am and you provided details of the driver the night before when we asked about it, however at 2am you cancelled it and sent another taxi company. This is unacceptable and not professional at all. Still waiting for a refund of the difference we paid for the other taxi. I won’t be recommending your company to anyone as this happened to many times now. Very disappointed.”

Helpful Report

Posted 5 years ago

Thank you for the review submitted and for bringing this matter to our attention. We are very sorry to hear that the things didn't go exactly the way we all expected. Having looked into your query, I can see the booking needed to be passed to another company due to an emergency and the price difference paid on top of our agreed price would have been refunded back to you. I have been informed by our operators that no e-mail was received from you concerning the price difference, so please contact them and our accounts will asap process the refund. I assure you that it is only our best intention to assure a smooth and pleasant journey from the moment you booked a car until you are being dropped off to all our customers. In spite of our best efforts, there are situations when indeed, our expectations are not met. Situations like the one happened on Saturday are something that we strive to prevent all the time and it is our aim to offer an excellent service at all the time. However, when unforeseen situations appear, a situation that cannot be controlled from the office, there is nothing to be done more. As you have been using our services on a regular basis in the past, you know that such situations are not common for us and we do provide a reliable service to our customers. We, therefore, hope that we will be having the chance to have you as our customer in the future to come despite what happened on this particular matter.

Posted 5 years ago

“Good service. When they got my lost bag, immediately sent emails and text messages, and a webpage lets you track where your item is. They were inside the estimated delivery window. Very good service.”

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Posted 5 years ago

“PERFECT TIMING. COURTEOUS DRIVER. EXCELLENT SERVICE.”

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Posted 5 years ago

“Great service, as usual!”

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Posted 5 years ago

Thank you for the kind words! We hope to see you again on board!

Posted 5 years ago

“I use 247 airport transfer service over and over again. Always polite drivers, who arrive on time. The vehicles are always clean and perfectly spotless. The journey calm and relaxed. The service provides everything I want from a transfer service at the beginning and end of a trip. 5 stars well deserved.”

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Posted 5 years ago

“Excellent services!”

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Posted 5 years ago

“Very professional and on time”

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Posted 5 years ago

“Our ride was excellent. Alex was the best! He was on time. He assisted with loading and helped the ladies into our car. He was very conversational in an educated manner. He was pleasant the entire way. He also drove very carefully and cautiously. One of the best drivers we have ever had. Lucky to get Alex!”

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Posted 5 years ago

“Excelent! Thank you!”

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Posted 5 years ago

“I was caught up in the Gatwick drone shutdown and was late getting into Gatwick. I was concerned about missing my pickup. I needn’t be. Even with the constant delays and cancellations from Gatwick, then being diverted at Heathrow, 247 were always helpful throughout. When I finally arrived at a different airport, there he was. Thank you 247. You took all the changes without question. It was comforting to me you were there. I used you again on my return and I have no hesitation in recommending you to anyone.”

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Posted 5 years ago

That's great to hear, Shirley! We are happy we could be helpful in arranging your transfer in time. Thank you for your lovely words!

Posted 5 years ago

“great service and very reliable - picked us up from gatwick after a long flight and was polite on time and safe driver - will use this service again”

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Posted 5 years ago

“No complaints, driver who picked up our group was on time, dressed in a suit and tie, was courteous and helpful. Had to wait about 20 minutes to be picked up from the airport on our return. Will use 24/7 next time.”

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Posted 5 years ago

“We had two Vehicles for our group of 10. The Drivers were on time, we’re courteous, friendly and safe drivers. The got us to Gatwick Airport and gave us helpful advice on navigating the airport. This made the third transfer with this company during this trip and we were very pleased with all aspects of the three transfers. I will use them again in future trips.”

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Posted 6 years ago

Thank you very much for taking the time to review us! Your feedback is very important to us and we hope to see you again on board!

Posted 6 years ago

“DRIVERS PLEASANT AND ON TIME. EASY BOOKING AND PAYMENT AND COMPETITIVE PRICING”

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Posted 6 years ago

Thank you for your feedback, Richard! We are happy to hear that you were pleased with the services!

Posted 6 years ago

247 Gatwick Airport Transfer is rated 4.5 based on 198 reviews