1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

Write Your review

Tell us how 1st Choice Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. I dealt with Caz, who was very helpful and everything was really easy. She explained everything very clearly and was just lovely, a credit to 1st Choice Insurance. Documents were emailed straight away and the quote was quite a bit cheaper than anything else I had found. Cannot fault them and would highly recommend.”

Helpful Report

“Very efficient kept me informed, particularly Stace one of the agent she was really helpful”

Helpful Report

“Excellent customer service Oliver Southall was very helpful Had a policy sorted in no time at all and much cheaper than other quotes I'd received. Went above and beyond to find the most suitable policy and the best possible price.”

Helpful Report

Hi Jamie! Thank you for your review, we're happy to hear that you have been satisfied with the service provided by Oli :)

“Very friendly and helpful. Work really hard to find me the best policy possible. Hugely recommend them !”

Helpful Report

Thank you for your review! We are glad to hear that you have been happy with the service received :)

“Great service. Always happy to help.”

Helpful Report

Thanks for your review Vasile!

“Found very helpful, very competitive price and Natalya M went above and beyond to help me get what I needed, I was given a complicated quote within half an hour of 1st contact”

Helpful Report

Hi Dan! Thanks for your review, we're delighted to hear that you have been happy with the service provided by our colleague Natalya :)

“Great customer service nothing is too much trouble, the whole team are very friendly and helpful, quotes given are very reasonable.”

Helpful Report

Hi Carl! Thank you so much for your review, we're delighted to hear you have been happy with the service provided :)

“They were really helpful and understanding of a situation that I had with DVLA (Sarah tucker) done everything she could to help and support me.”

Helpful Report

Thank you for your review! We're glad to hear you have been happy with the service provided by Sarah :)

“Spoke with Mike Shepherd he was very Well spoken confident & reassuring .Nothing was a problem all my questions were answered. Would recommend him/your company 100% Thanks Mark”

Helpful Report

Thank you for your review Mark!

“Jo was friendly and efficient at finding us a competitive price for our commercial vehicle policy. Thank you!”

Helpful Report

Hi Alex! Thank you for your review, we're pleased to hear that you have been satisfied by the service provided by our colleague Jo :)

“terrible rip offs!!!!! don't waste your time with these, if you will be cancelling insurance will cost you double you paid. If you want to waste your money with these scams go for it!”

Helpful Report

Hi Aivaras, we're sorry to hear that you have been unhappy with the service provided, we would like to resolve this issue for you and hopefully turn your review into a positive one. If you would like to make a formal complaint please get in touch with the Admin Team on 01743 770 500 or admin@1stchoiceinsurance.co.uk

“My insurance details ect was taken by a young lady by the name of Caz starling and she was so helpful and so much qwiker then any of the other quotes iv had today and very professional will deffo recommend 1st choice to family and friends 10out of 10”

Helpful Report

HI Martin! Thank you for your review, we're so glad to hear you have been pleased with the service Caz has provided :)

“Highly recommended! Sam was very helpful,patient and tried his best to give me the greatest price possible.”

Helpful Report

Thank you for your review! We're glad to hear that you have been happy with the service provided :)

“Jake Blight was very helpful and understanding,very patient and I thank him for all the help he gave me.His customer care was able and he should be applauded,a great asset to the company.Well done!”

Helpful Report

Thanks for your review Andrew! We're happy to hear you've been pleased with our service, we'll be sure to pass your praise onto Jake :)

“Jo was amazing absolutely spot on kind friendly talk very good service I have give her 10 out of 10 ❤️”

Helpful Report

Thanks for your review!

“1st Choice Insurance and especially Stacey, were on the ball from the word ‘Go’! With excellent communication and always striving to meet my requirements, Stacey made the Commercial Insurance maze easy to navigate with excellent results!”

Helpful Report

Thanks for your review! We're delighted to hear that you have been happy with the service you have received and will be sure to pass on your praise onto Stacey herself :)

“Very helpful and polite and gave us an amazing service. Thank you mike”

Helpful Report

Thank you for your review! We're happy to hear you have been pleased with the service you have received :)

“I have dealt with Natalya she is very helpful and polite regarding the price I didn't get the price i was expecting but im all happy with Natalya's help. many thanks”

Helpful Report

Thank you for your review! We're happy to hear that you have been pleased with the service that Natalya has provided :)

“Would highly recommend this company. Received very professional and friendly service from Jo. Who went above and beyond to find us the best insurance quote. 5 stars from us! 👍”

Helpful Report

Thank you for your review! We're glad to hear you have been happy with the service you have received from our colleague Jo :)

“Fast very helpful staff and friendly”

Helpful Report

Thank you for your review!

1st Choice Insurance is rated 4.9 based on 1,412 reviews