1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

Write Your review

Tell us how 1st Choice Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Anthony who was very helpful in sourcing the correct insurance for me and I was satisfied with the outcome. I was however disappointed that even after clearly arranging for spreading the payments over 9 months, he tried twice to take the full sum of money. It was only when I contacted my bank thinking something was wrong with my new business bank account, I was informed that the payment didn't go through due to insufficient funds. Insurance companies never cease to rip us off. I have had several incidences with insurance companies before.”

Helpful Report

Hi Marsha, Sorry to hear you've not been completely satisfied. If a payment plan was arranged it's highly unusual that a full payment would be attempted. I have asked a Client Account Manager to look into this for you. Kindest regards, 1st Choice Team

“Very professional and helpful thank you Tom Evans excellent service”

Helpful Report

Hi Rita! Thank you so much for your review :)

“Very helpful and gave me the best options. Excellent service from Stacey”

Helpful Report

Thank you so much for your review Simon :)

“I found the process of getting business east with first choice”

Helpful Report

Thank you for your review Samrauy! We're happy to hear you had a positive experience with us :)

“Reliable and very easy to setup on phone with a helpful team assisting you”

Helpful Report

Thanks for your review Jonathan! We really appreciate your business and feedback :)

“Amazing experience and a massive thanks to Antony Titley without this guy i wouldn't have had my business and fleet insurance before Christmas”

Helpful Report

Thanks for leaving us a review!

“Very good”

Helpful Report

Thanks for the review Bahadur!

“Reliable and very easy to setup on phone with a helpful team assisting you”

Helpful Report

Thanks for the review Elio :)

“From start to finish everything made easy with knowledgeable and polite staff Thank you”

Helpful Report

Thanks for your review Gwynfi :)

“Poor customer service l, never answer the call.”

Helpful Report

Hi there! Sorry to hear you've been having problems getting through on our phone line today, are you calling our general office line on 01743 770 500? If you are struggling to get through to a particular department line then all our advisors could be busy. If in doubt you can always send us an email to request a call back from the next available agent - email us on admin@1stchoiceinsurance.co.uk

“Thank you, Natalya, For taking time to tailor my Building Insurance policy. Your patience, and attention to detail, has left me feeling assured that I am properly insured. And, a good price too. Many thanks Mark B”

Helpful Report

Thanks for your review! We're happy to hear you have been pleased with the service provided by Natalya :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“in a year like 2020 it is great to be covered by the best.”

Helpful Report

Thanks for your review Helen! We're happy to hear you have been pleased with the service provided :)

“I like it very good insurance company”

Helpful Report

Thank you so much for your review :)

“It is a very good company and it helped me.”

Helpful Report

Thank you for your review Abraham! We're happy to help :)

“Repeat of they offer”

Helpful Report

“More effort is needed. Thanks”

Helpful Report

Thanks for your review Julius, we really appreciate your business and feedback! How do you feel like we could improve? We'd really like for you to get in touch with your thoughts, as we're always trying to do what we can to improve our service. Pop us over an email on admin@1stchoiceinsurance.co.uk :)

“Easy and quick to set up Insurance for my carpet cleaning business earlier in the year. 5* Insurer!”

Helpful Report

Thanks for the review Craig! We appreciate your business and feedback, we hope that you will consider us for your insurance at renewal :)

“We have now been with 1st Choice for two years, they are not like the normal insurance companies just renewing and charging extra, they contacted us to try to improve or better the price we were paying, great company great service”

Helpful Report

Thank you so much for your review Debbie! We really appreciate your business and feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“Responsive and efficient”

Helpful Report

Thanks Stephen :)

“Very helpful company will definitely be recommending them”

Helpful Report

Hey Paul, thanks for the review! We really appreciate your business :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

1st Choice Insurance is rated 4.9 based on 1,412 reviews