1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, easy to contact whole process of setting up fleet insurance painless”

Helpful Report

Hi Emma! Thank you so much for your review, we really love hearing our clients feedback on our service. If we can help you with anything else please let us know :) If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Great phone manner very polite, and did everything to help get the right insurance for my business.”

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Thank you for your review Tom! We really appreciate you taking the time to leave us a review and are glad to hear you have been happy with the service provided by the team :)

“Alice Connolly and Mary Leigh went above and beyond to ensure my policy was set up on time and was the best deal for me. They were extremely helpful and to be honest, it was the best customer service I've ever received. They were patient, understanding, very thorough and helped me with the utmost of kindness. The service provided was astronomically better than what I was offered from my previous insurers, whom I've been with for 6 years! I appreciate all the help guys! Thank you so much for helping me get my fleet insurance set up!”

Helpful Report

Thank you so much for your review Mohammad! We really appreciate your business and your positive feedback, we're delighted to hear that you have been so pleased with the service provided by both Alice and Mary too. Let us know if we can help you with anything else :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“So all I can say is Michael Simpson what a member of your customer services top bloke dealt with my quote right at the end of the day like 4: 30pm before he was meant to go home trying to get a competitive quote for me even though he was not quite as good as Natalia who between them both ended up really bending the rules and getting me a top-quality quote thank you guys you pulled it out of the bag keep up the great work look forward to speaking to you next year thank you. Regards Dave”

Helpful Report

Thank you for your review Dave! We really appreciate your business and your positive feedback on the service provided by Mike and Natalya :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“10/10 well done Alice. The most friendly and helpful person I've spoken to about insurance services for a long time. Excellent service at what seems to be a competitive price. Thank You!”

Helpful Report

Thank you for your review Nigel! We really appreciate your business and your feedback. Glad to hear that Alice was able to help you out with a great deal :) If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Excellent customer service and insurance”

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Thank you so much for your review Melissa! It's greatly appreciated :)

“Trying to navigate the commercial insurance market during the pandemic has been short of impossible, by chance I found Alice from 1st Choice and what a breath of fresh air she is to work with. She quickly understood what i needed and helped navigate and act on my behalf and got me up and running sorting out the paperwork so all i needed to do was pay and sign documents. For a busy business owner this is the kind of service we need. Many other places I called just have bog standard call answering with no capability to resolve the customers needs. Alice & 1st Choice is now my go to person for insurance going forward. Thankyou Alice & 1st Choice Insurance top marks!!! you are now my 1st Choice”

Helpful Report

Thank you so much for your review! We're glad to have been able to help make your life a little easier. Let us know if we can help you with anything further :) If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“What can I say. Ist choice has done it again. We used them for our warehouse insurance and on both occasions supplied the tailor-made solutions for us. We then let them quote for our transport policy and low and behold they did great there too saving us over £10k on last year's policy. We have dealt with many their but a big thank you to Mike Sheppard for all his help. Nice one Mike.”

Helpful Report

Thank you so much for your review Paul! We really appreciate your business and positive feedback. Delighted to hear that Mike has been able to help you get such a huge saving on your policy this year too :) If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Great price and great customer service.”

Helpful Report

Thank you so much for your review! We're glad to have been able to help you get a great deal. Let us know if we can help you with anything further :) If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Happy for the services.Very satisfycted,recommend!”

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Thank you so much for your review! We appreciate your feedback :)

“Brilliant customer care from Anthony. Excellent price. Absolute pleasure to deal with.”

Helpful Report

Thank you so much for taking the time to leave us a review! We really appreciate your business and we're delighted that Anthony has been able to help you with your commercial insurance :) If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Jo was excellent to deal with. She was bubbly, friendly, professional, and knowledgeable. I had to request various documents prior to purchase and she dealt with my requests promptly.”

Helpful Report

Thank you so much for taking the time to leave us and Jo a review Claire! We really appreciate your feedback and your business :)

“Jo was extremely helpful when dealing with our search for fleet insurance. We were very impressed with her excellent, speedy responses offering us a policy which was very reasonable and tailored to covered our all our needs.”

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Thank you so much for your review! We appreciate your business and your feedback. We're very happy to hear that you have been pleased with the service provided by Jo :)

“Found a cheaper insurance”

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Thanks for your review Alex!

“Micheal Simpson helped me with my food takeaway insurance quote he was very professional and friendly, great at ringing straight back if I called for him and was he was on another line he always kept me updated with everything and very helpful Thankyou 🙂 also spoke to natalya Mandela who was also great very professional and friendly. Would definitely recommend first choice insurance.”

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Thank you for your review Holly! We really appreciate your business and your feedback. We're also delighted to hear you have been happy with the service provided by both Mike and Natalya :)

“As always Claire has been a complete superstar. If you are looking for a broker that actually cares about you and your business then look no further.”

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Thank you so much for your positive review! We're glad to hear that you have been happy with the service provided, we'll be sure to pass on your comments of praise onto Claire :)

“From the moment Caz phoned me the whole thing was stress free. She dealt with everything and explained everything in detail. Such a weight off having this all sorted for me! Thank you!!”

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Thank you so much for your review! We appreciate your business and you taking your time to give us your feedback. We're happy to hear that you have been pleased with service provided by Caz :)

“Caz was magnificent helping me spent hours explaining and helping me through every detail as I didn’t understand any of it to start with fleet and traders insurance now i pretty much understand most plus she went out her way to find liability insurance for me phones me back when was suitable for me very impressed by her dedication to me as a customer 😁”

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Thank you so much for your review. We appreciate your business and your feedback, we're so glad to hear that you have been happy with the service provided by Caz :)

“Perfect Good staff help full”

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Thanks for your review!

“Great service always helpful..special thanks to Maisie Dodd really cool personality and helpful...highly recommended..”

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Thank you for your review! We're glad to hear you have been pleased with the service provided by Maisie :)

1st Choice Insurance is rated 4.9 based on 1,412 reviews