1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank god Gemma understood my needs. Made a headache of changing insurer stress free. Thanks.”

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“It was a pleasure working with Gemma on our combined insurance policy”

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“Totally professional as always. Very helpful”

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“Hi you are a great service. Thank you Gemma”

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“I dealt with Gemma who was in contact with me after my initial enquiry form, she has been superb. Gemma provided a quote to me within the same day of contact which is what we settled on. I was quite happy with the quote provided it turned out to be the best offer I had from the many companies I reached out to. So not only great service but great quotes as well. Thank you Gemma Cartwright. Will definitely be referring friends and other businesses to you so they can experience the great service you provided.”

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“Owen Davies is the most approachable, helpful insurance advisor I have ever had the pleasure to deal with. I can’t thank him enough. I wish him every success in his new role, he will do very well!”

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“Spoke to William Clapham today to finalise my insurance quote as really competitive on price and once again easy to talk to and very helpfull, will be back.”

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“Spoke to William Clapham today re a quote on two of my buy to let’s and I must say he was very easy to talk to and very helpful. Saved me a small fortune against my past insurance broker so thank you for that and I will be back.”

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“Carly Francis was superb, answered the phone with a smile and answered all my questions and queries to perfection Always a pleasure to speak with the 1st choice insurance team Everything was sorted in a fast swift and excellent manner Customer service is a 10/10 as usual, they are so helpful and amazing”

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“Rachel Hunt was very polite and to the point, just what I need as very busy times.”

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“Talked like a normal individual rather than off a script. Very comfortable conversation held.”

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“Had to make a small amendment to a policy - I was dreading it, thinking I’d be on hold for ages, and wasting half a morning (based on past experience with other companies). Lucy Courtney answered the phone within seconds, found my information and made the amendment within minutes, made the whole experience so simple. Thank you - can’t fault her 🙂”

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“Gemma was superb to work with A pleasure to deal with an asset to your company Thank you”

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“Amazing customer service, Maisie Dodd was very helpful. Have a merry Christmas and happy new year, thank you Maisie. 🙏”

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“Great help getting a policy to suit and William got it in at a great price would definitely use him again”

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“Good service”

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“Our fleet insurance is always dealt with promply by Lucy Courtney.”

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“Getting my small business insurance with 1st Choice was a completely stress free, smooth and efficient process. Gemma was extremely helpful and professional. She took time to understand my business and answer any queries swiftly. I was treated like a valued customer throughout the entire process and would thoroughly recommend 1st Choice, especially Gemma. Thank you!”

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“Although we didn’t renew our fleet insurance with 1st Choice Insurance this year I must commend Maisie Parks for her 10/10 service. Thank you.”

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“Fantastic costumer service from Rachel she has been amazing throughout the whole claims process. I would most definitely recommend 1st Choice based on the positive experience I’ve had with her - thank you so much!”

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1st Choice Insurance is rated 4.9 based on 1,412 reviews