1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah tucker at 1st choice was such a big help, so helpful and dealt with my request very efficiently. Polite lady who will be my point of contact going forward, thank you sarah!”

Helpful Report

Hi Abby! Thank you so much for the review, we really appreciate your business and your feedback. Happy to hear that you have been pleased with the service provided by Sarah! Please do get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Rang last week as my Premiums were due, and like a lot of others, business hasn't been the best lately, and i needed another week to make the payment. I spoke with a young lady 'Sarah Tucker'. I have got to say, not only did she help with my problem by extending my payment date back a week, she went above and beyond and was able to suggest moving my next payment date back so i wouldn't be charged the late payment fee, thus giving me more breathing space before my next instalment is due. The stress this relieved was felt instantly. As an Insurance business (and we all know how cut throat salesmen/ladies can be) to suggest and implement a course of action that would benefit me and not the salesman/business was a pleasant surprise. So stress gone and a few quid saved too. So Sarah, i would just like to say a huge thank you publicly, and i hope someone at your company reads this and gives you the well deserved pat on the back ! I can only assume you deal with all your customers in this way, and so i wouldn't hesitate recommending 1st Choice Insurance for your business needs. Excellent customer service skills and great prices too. My premium is due for renewal very soon, i was going to shop around, as we all should. Not now. Yet again my problems have been resolved very easily. 1st choice is definitely there to help and not just take your money and run. Thank you Sarah. Thank you 1st Choice. You are very much appreciated. Best Regards, D Hayes. (Derbyshire)”

Helpful Report

Hi Dean! Thank you so much for taking the time to leave us a review, we really appreciate your business and your feedback. We're delighted to hear that you have been so happy with the service provided by the team in particular the lovely Sarah! Please do get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“mike he is good guy he help me alot to find best policy for me i appreciate his hardwork 10/10”

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Hi Pawan! Thanks so much for your review :) We really appreciate the feedback! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Amazing customer service, very professional and knowledgeable, made It so easy and saved me a lot of time looking for the best quotes for a fleet insurance, highly recommend, felt like I was talking to a genuine guy who wanted to help not a businessman wanting to hit his targets. Asset to you’re company. Thank you”

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Hey Nikki! Thank you so much for your review, we're so glad to hear that the team have been able to find you what you needed. Please get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“I just purchased my first motor trade policy and Jordy assisted me throughout the process. He was very helpful!”

Helpful Report

Thank you so much for your review! We're so glad to hear that Jordy has been able to find you what you needed and got you sorted. Please get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Thanks for your help Jo you made it quite painless and nice to speak to someone pleasant”

Helpful Report

Thank you so much for your review, we really appreciate your business and your feedback on our service. Glad to hear Jo has been able to help you :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Hi very good thx Shaun”

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Thank you for your review Shaun!

“I’ve just had my fleet insurance done with Natalya. She was a complete delight ! Kept me up to date every step of the way, made all efforts to get me the best deal. Very happy with everything.. pricing, conditions etc. Communication is key! Thank you, Natalya. Will surely recommend you guys further.”

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Hi Valentin! We really appreciate your business and your feedback, so glad to hear that Natalya has been able to find you what you needed and deliver an excellent service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Great customer services,very helpful and very knowledgeable”

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Hi Jose! Thank you so much for leaving us a review :)

“Customer service was superb! From start to finish, not a single complaint!”

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Hey Ben! Thank you so much for your review, we appreciate your business and your feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Joshua was very quite in getting back to me with a good price for my van insurance”

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Thanks for your review Frank! We appreciate your business and your feedback :)

“Just amazing and professional.”

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Thanks for your review!

“Fantastic customer Service from Mike :) Highly recommend. Kate”

Helpful Report

Thank you so much for your review Kate! We really appreciate your business and your feedback. Do let us know if we can help you with any other insurance requirements, we'll be sure to find what you need and get you a great deal :)

“When trying a new product to my company, in this case fleet insurance. It was explained in great detail but also simply and understandable. Joshua helped me through the process and called back at a convenient time to myself to go through the details and made my decision to leave my existing insurance to 1st choice an easy one. Thank you.”

Helpful Report

Hi Keiron! Thank you so much for your review, we really appreciate it. We're happy to hear that you have been pleased with the service provided by Joshua. Please do get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Brilliant, friendly and such a professional service! Thank you Maisie!”

Helpful Report

Thank you for your review Hefin! We really appreciate your business and your feedback on the service provided by the lovely Maisie :)

“We were looking for fleet insurance and 1st Choice came back with the most competitive quote. We arranged this with Jo through 1st Choice and this necessitated a lot of back and forth discussion due to our unusual requirements. Jo worked hard to enable us to close out all of these to the satisfaction of the insurers and through a series of phone calls made what could have been a difficult process very fast indeed.”

Helpful Report

Hi Stair Formwork! Thank you for your business and your review, we really appreciate it. Glad to hear that Jo has been able to help find what you needed. If we can help with any other insurance requirements don't hesitate to get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Brilliant customer service lovely people to deal with”

Helpful Report

Thanks Mitchell! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Found on online, never used before so was a bit sceptical. Matt Blayney did a super job. Very professional, friendly and helpful. A pleasure to deal with from start to finish, Matt worked very hard to find us the right policy at the right price. I would recommend.”

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Hi Cathryn! Thank you so much for leaving us a review, we're delighted to hear that you have been happy with the service provided by the lovely Matt. If we can help you with any other insurance requirements please do get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Mike was spot on really helpful”

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Thanks for your review Mitchell!

“This year to renew our company insurance, I decided to get new quote from various insurance brokers. Antony from 1st choice greeted me and gave me options to get quotation 1) complete the form 2) do it together via the phone right now, if I have time. I chose the latter. Antony explained the areas I am not familiar with, professionally and patiently. Antony was very responsive to any further email queries. The whole process of getting insured was smooth and completed within a few days.”

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Thank you so much for your review Yim! We're glad to hear that you have been so pleased with the service provided by Antony. Please do get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

1st Choice Insurance is rated 4.9 based on 1,412 reviews