1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claire Bailey was very very helpful in resolving all our issues. I would highly recommend her to everyone. Thank you once again”

Helpful Report

Thank you for your review Hi Tech Autos, we really appreciate your business and your feedback. We're happy to hear that Claire has been able to help you and deliver you an excellent service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Mike Simpson was so amazing!! So helpful so Professional and I know he did his best to get me the right insurance for me and my Company.. I will use 1st choice again one good reason is this gentlemen (mike Simpson!!) 👍🏼”

Helpful Report

Thank you for your review Mohammed, we really appreciate your business and your feedback. We're happy to hear that Mike has been able to deliver you an excellent service and find you the cover you needed :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Chrystal Griffiths - Is brilliant at her job - Always fast, efficient and reliable.”

Helpful Report

Thank you for your review Charlie, we really appreciate your business and your feedback. We're happy to hear that Chrystal has been able to deliver you an excellent service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“A big thank you to Antony for sorting out our very complex insurance. He's patience alone deserves 5*! So helpful and knowledgeable. Definitely an asset to 1st Choice.”

Helpful Report

Thank you so much for the review, we really appreciate your business and your feedback. We're happy to hear that Antony has been so patient and been able to help find what you needed, we do pride ourselves on trying our very best for our clients :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Natalya was fantastic from start to finish. She is an excellent communicator, diligent and honest. The customer service that she provided made me feel as though I was her only customer, and that her entire focus was on meeting the needs of my company. The service that I have received has boosted my belief in British customer service”

Helpful Report

Thank you so much for the review Paul, we really appreciate your business and your feedback. So wonderful to hear that Natalya has been able to help find what you needed and that she's delivered excellent customer service to you! We pride ourselves on trying our very best for our clients :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Brilliant”

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Thank you for leaving us a review!

“Very helpful nothing was to much trouble very happy”

Helpful Report

Thank you for your review Michael!

“Joshua is a top man with a lot of patience and gave us a great deal! Great back and forth communication skills and a great attitude to his customers.”

Helpful Report

Thank you so much for the review Abdi, we really appreciate your business and your feedback. Great to hear that Josh has been able to help find what you needed and that he's delivered a good customer service to you! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Customer service given by Josh was excellent. A good price for a Fleet policy. From start to finish very quick.”

Helpful Report

Thank you so much for the review, we really appreciate your business and your feedback. Glad to hear that Josh has been able to help you get what you needed quickly and at a great price! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Brilliant customer service! I dealt with Bradley and he was extremely efficient and helpful in getting my fleet insurance. Would definitely recommend.”

Helpful Report

Hi Daniel! Thank you for the review, we really appreciate your business and your feedback. Glad to hear that Bradley has been able to help you get what you needed and delivered excellent customer service to you! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“I’m sorry very bad ecoeriance with first choice insurance service not quick enghf and also they said when they sell the policy covered all i asked them after when i start to claim they said not covered is this disappointed i’m not happy with the insurence”

Helpful Report

Hi, we're sorry to hear that you are unhappy with the service you have received and that you have experienced issues making a claim. Unfortunately we as the broker, cannot guarantee that the Insurer will pay out on a claim, as it depends on the individual circumstances. We would like you to please get in touch with the Admin team on 01743 770 500 option 2, or email admin@1stchoiceinsurance.co.uk , we would like to discuss your issue and resolve this for you, then hopefully we can turn your review into a positive one. Many thanks, 1st Choice Team.

“Great customer services very happy to help and easy to deal with”

Helpful Report

Thank you so much for your review Anthony :)

“Great customer service, already recommended to my friends.”

Helpful Report

Hi Wali! Thank you for the review, we really appreciate your business and your feedback. Glad to hear that we've been able to help you get what you needed. Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“Great customer service happy to help”

Helpful Report

Thank you so much for your review Anthony! We really appreciate your business and your feedback. Please do get in touch if we can help you with any other insurance requirements :)

“Josh was professional and easy to talk to. He quickly understood the needs of our business and was able to offer a solution quickly and effectively.”

Helpful Report

Hi Diane! Thank you for the review, we really appreciate your business and your feedback. Glad to hear that Josh has been able to help you get what you needed! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Very happy with the service and price, Brad was brilliant”

Helpful Report

Hi Chris! Thank you for the review, we really appreciate your business and your feedback. Glad to hear that Brad has been able to help you get what you needed! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Tanya was absolutely amazing what a brilliant service and also saved me over £500 and very very helpful helping me sort out my previous insurance company. Tanya is a massive asset to your company and I would certainly be reggering more customers directly to her well done Tanya and once again thank you very much for everything today”

Helpful Report

Hi Mohammed! Thank you so much for the review, we really appreciate your business and your feedback. Happy to hear that you have been pleased with the service provided by Tanya! Please do get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Top company very recommended”

Helpful Report

Thank you for your review Desmond! We really appreciate it :)

“The boy Alex is assets to them so helpful and on the ball”

Helpful Report

Thanks for your review Alan! We really appreciate your business and your feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Mike Simpson. Very helpful guy.”

Helpful Report

Thanks so much for your review :)

1st Choice Insurance is rated 4.9 based on 1,412 reviews