1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick process, Good advice and easy to understand. Anthony was extremely helpful and helped me find the right insurance package. Highly recommend to anyone in the care recruitment sector, the process takes under a week and they are always ready to help and answer any queries you may have.”

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Thank you for your review Yemisi! We're glad to hear you have been happy with the service provided by Anthony :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Natalya made the whole process of sorting 2 different types of policies incredibly straight forward for me & stress free😁 The prices were excellent & everything broken down into plain English so easily understood. A pleasure to do business & would highly recommend”

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Hi Stewart! Thank you so much for your review, we really appreciate your business and glad to hear that Natalya has delivered an excellent price and customer service to you :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“I’ll keep a very very long story short. I’d been with my previous independent broker for over ten years. Renewing my mini fleet insurance used to be pretty much a tick box process. However, this year I wasn’t happy with the way things went with them after they were acquired by large consortium. After doing the usual shopping around I found 1st Choice. Initially Steve Matthews started what became a very steep learning curve but he got me through the paperwork minefield. Then Jo Wellings took over and finished the job off very efficiently. Both Steve and Jo know their stuff and there communication skills are spot on. They were extremely patient with me and help me through all my issues and frustrations professionally. I know they must have jumped through a lot of hoops to get me the policy needed and I honestly can’t thank them both enough.”

Helpful Report

Hi John! Thank you so much for taking the time to leave us a review, we really appreciate your feedback. Very happy to hear that Steve and Jo have been able to help you to work through your policy and get the right cover you need :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Very helpful sorted out a problem with no claims discount”

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Thank you for your review! We really appreciate your business and your feedback :)

“Steve Matthews was very helpful from our original query to completion of successful campsite insurance all in the same day. He updated us throughout the process and delivered a very competitive price for the insurance provided. Highly recommend.”

Helpful Report

Thanks for your review Alan! We really appreciate your business and your feedback. Glad to hear Steve has been able to get you what you need for a great price :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Natalya made the transaction very easy by matching the product exactly with our needs and found the best package. Natalya talks with confidence, you get the feeling she s looking after your best interests. Natalya does your company proud. Don t forget her birthday on Friday 12th March !!”

Helpful Report

Hi Alex! Thank you so much for your review, we're happy to hear that Natalya has been able to help you find a great policy for your requirements. Don't worry, we won't forget :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Jo was great from start to finish! she assessed my needs and gave me a few options but advised me on the best option for me. she was extremely knowledgeable and very helpful! I'd recommend 1st choice insurance and Jo was a real gem!”

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Hi Josh! Thank you so much for your review, we're happy to hear that Jo has been able to help find the best insurance option for you :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Helpful and understood my needs - Mike helped me find the appropriate coverage with a refreshingly open approach. Would unhesitatingly recommend.”

Helpful Report

Hi Stuart, thank you so much for leaving us a review! We really appreciate your business and your feedback, so glad to hear that Mike has been able to help you find the best cover for you and your business :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“We received excellent service from Steve Matthews; he really took the time to find us a quote that would work for us as a company. He was meticulous in his approach and was conscious of the price range that we had in mind. Would definitely recommend speaking with Steve when you contact 1st Choice.”

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Thank you so much for leaving us a review! Thank you for your business and your feedback on the service provided by Steve, we're delighted to hear that you have been happy and Steve was able to help you get the cover you needed :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“I have recently received excellent service from Jake Bright. After some issues arose with my insurance policy, and communication with my former insurers was providing difficult and potentially impacted by new policy and in turn my business, Jake went the extra mile to resolve this for me. He was knowledgeable of what was required and gave us full confidence that it would be resolved. He was professional, friendly, empathetic and proactive. I would not hesitate to recommend him, and if all staff at this company mirror his attitude and ability then I would endorse anyone to seek their support and guidance! Thanks again, Jake.”

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Hi Peter! Thank you so much for taking the time to leave us a review, we really appreciate your business and your feedback on the service provided by Jake :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“Absolutely amazing company I no longer have to think about insurance when I need it, I just call them and in a minute everything is ready without any hesitation. Alice Connolly you are ⭐️ thank you 😊”

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Thank you so much for your review! We really appreciate your business and your feedback on the service provided by the lovely Alice :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Thank you Caz for your professionalism whilst assisting with insurance purchase you were patient whilst trying to accommodate my times and the whole process was stress free”

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Hi Sipi! Thank you so much for taking the time to leave us a review. We're delighted to hear that you have been happy with the service provided by Caz :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Fantastic customer service !! The lady spent time getting me the best quote and very helpful really was a great service and was very impressed”

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Thank you for your review Edward, we really appreciate your business and your feedback on our service. Glad we were able to get you the very best quote :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Great customer service and price. Very happy customer and happyto recommend.”

Helpful Report

Thank you so much for your review! We really appreciate your business and feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“I had a complicated situation that no other company could even be bothered with. I spoke to Alex, who was friendly and professional and he immediately started working to get me covered. He did his utmost to make sure the insurance was relevant to my situation and that we had all the cover needed. He worked tirelessly, even offering to stay late to get things sorted. Absolutely first class communication. I don't think there is a better company out there. I will be using them for all my insurance needs from now on. I wish I could give more than 5 stars!!!”

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Hi Jo! Thank you so much for taking the time to leave us a review. We're delighted to hear that you have been pleased with the service provided by Alex :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“very happy with the service provided, listened to what we needed & delivered. Anthony was very helpful, thank you from Killynure Community Association.”

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Thank you for your review! We really appreciate your business and your feedback on the service provided by Antony :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Really impressed polite helpful and happy to help with all our needs”

Helpful Report

Thank you so much for taking the time to leave us a review, we really appreciate your business and your positive feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Very kind and helpful 5 stars customer service”

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Thank you so much for your review Janos! We really appreciate your business and your positive feedback on our service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“It was an absolute pleasure to have a wonderful lady help me through the proses of sorting out exactly the policy that I required, she went out of her way with endless patient's, making the task enjoyable and worth recommending this company to all that require your services. definitely a five star experience.”

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Thank you so much James for leaving us a review, we really love to hear what our clients think and we're happy to have been able to help you with your commercial insurance :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Poppy was an absolute pleasure to deal with - she was very enthusiastic and efficient. She saved me a fortune ! Called me when she said she was going to (which is very rare these days!) I would highly recommend using this company and dealing with Poppy. Thank you :)”

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Hi Allen! Thank you so much for taking the time to leave us a review, we love to hear what our clients think and we're happy to have been able to help you get a great deal on your commercial insurance :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

1st Choice Insurance is rated 4.9 based on 1,412 reviews