1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

Write Your review

Tell us how 1st Choice Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional ,great service and I got a really good deal .Definitely recommend 1st choice . Thank you Jo”

Helpful Report

Hi Dan! Thank you so much for your review, we really appreciate it. Glad to hear that Jo has been able to find you what you needed at a good price :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Great service & Mike went though every process and made it simple Highly recommended”

Helpful Report

Hi Marc! Thank you for your review, we appreciate your feedback on our service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“The person I spoke to was very good got me a great discount well pleased thanks”

Helpful Report

Thank you so much for leaving us a review, we are happy to hear that you've been happy with the service provided. Please get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“The chap who dealt with my policy was Knowledgeable and helpful. Made the whole process less boring than it normally is every year. Is the service continues to be this good and the prices follow suit I will be staying with 1st choice for the foreseeable!”

Helpful Report

Hi Nathan! Thank you so much for your review, we really appreciate your business and your feedback. If we can help you with anything else please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Stress free, friendly yet professional service from start to finish. Great price too. Mike is a credit to the company, what a guy! Definitely recommend.”

Helpful Report

Thank you for your review Vicky! We really appreciate your business and your feedback on the service provided by the lovely Mike. Please get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Excellent service. Brad was very effective, he guided us through with clear advice and managed to find us the right cover very quickly. Alice was very supportive. We dealt with very helpful, friendly and efficient people. Thank you”

Helpful Report

Thank you so much for your review! We really appreciate your business and your feedback. Delighted to hear that Brad and Alice have been able to find you what you needed. please let us know if we can help you anything else :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Great customer service, I have spoken to different member of stuff & I have taken a bit of time on responding but they have always picked up where we left off. Nice to speak to kind & understandable plus you don’t get rushed on the phone also fast replies with the emails !! I highly recommend them & a special thank you to Chrystal G... for handling my account nice & smooth thank you very much”

Helpful Report

Thank you so much for your review! We really appreciate your business and your feedback on the service provided by the lovely Chrystal and the rest of the team. Please let us know if we can help with anything else :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Matthew was helpful all the way through quote found a decent quote very happy with service will definitely use again”

Helpful Report

Thank you for leaving us a review :) We really appreciate your business and your feedback. Please let us know if we can help you with any other insurance requirements! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“The Lady was so helpfull felt like i had made a friend . Conducted the buisness without any problems Sometimes its not the cheap option .i feel like i can trust Alice if needed to get intouch Thanks for a great service”

Helpful Report

Thank you for leaving us review! We're delighted to hear that you have been happy with the customer service provided by Alice :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Carly has been very helpful today and put customers needs and wants as priority. Very amazing fast response time to solve the query before I even got to make the call to her. Big thanks once again.”

Helpful Report

Thank you for your review! We really appreciate your feedback and we're delighted to hear that Carly has been able to deliver swift and efficient customer service to you :)

“Once again 1st class service always happy to help and one step ahead of everything. Always solving the problem before the problem arises. Big thanks to carry once again always giving her a hard time. Will continue to use throughout the years to come.”

Helpful Report

Thank you so much for your review! We really appreciate your business and your feedback on our service. Please let us know if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Top service from Mike Simpson so helpful from start to finish so smooth really good service would recommend this guy to anyone thanks again for your help”

Helpful Report

Hi Carl! Thank you so much for leaving us a review, we're delighted to hear that Mike has been able to help you find what you needed. Please get in touch if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Natalia was incredibly helpful and has secured me a insurance policy that I am very pleased with”

Helpful Report

Thank you for your review Mervyn, we really appreciate it. Glad to hear that Natalya has been able to find you what you needed :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Jo was extremely helpful. Patient and knowledgeable Would highly recommend”

Helpful Report

Hi Derek, thank you so much for leaving us a review, we really appreciate it. Please let us know if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Great service and jo was a pleasure to deal with! Very easy to chat to and the service was second to none! 🥳”

Helpful Report

Hi Will! Thank you so much for leaving us a review, we really appreciate it. We're delighted to hear that Jo has been able to find you what you need. Please let us know if we can help you with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Amazing service from Jo, really easy to get along with and very professional.”

Helpful Report

Thank you for your review David! We're so glad to hear you have been happy with the service provided by the lovely Jo. Please let us know if we can help your with any other insurance requirements :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Called 1st Choice insurance today and spoke with Maisie. There was an error on my policy which needed to be updated. Maisie reviewed the full policy and clarified the correct information. She updated and amended very efficiently after speaking with the insurer directly. Excellent service received today and i'm super thankful to Maisie for her time and effort.”

Helpful Report

Hi Niki! Thank you so much for your review, we really appreciate your feedback on our service and we're happy to hear that Maisie was able to help get you sorted :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“I requested a 'simple quote' through their internet portal, and got an immediate email confirming receipt, and a callback within an hour! Usually expect 24/48hrs, so this was a great start. I spoke to both Jo initially, and then Alice Connolly who worked with me to get quotes and information, both ladies were brilliant and professional, kept me well informed with all progress and got a speedy turnaround. This was for specialised vehicle insurance, but we have a small fleet that will definitely be coming through 1st Choice at renewal after the experience from Alice and this company. Thanks all.”

Helpful Report

Hi Sarah! Thank you so much for your review, we really appreciate your business and your feedback. Delighted to hear that Jo and Alice have been able to find you want you needed so swiftly and efficiently, we'll look forward to hearing from you soon :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Never thought I'd be happy spending money on insurance, but this was a great service Mike kept it simple, any questions I had were answered to my satisfaction. Very impressed quick and easy transaction. Old insurance policies cancelled and i will be sticking with 1st Choice in the future. Excellent service Very happy Thanks”

Helpful Report

Hi Chris! Thank you so much for your excellent review. We really appreciate your business and feedback, so glad to hear that Mike has been able to find you what you needed :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“5 stars to Bradley Randall Amazing service”

Helpful Report

Thank you for your review Stoyan! We really appreciate your feedback, glad to hear that Bradley has been able to help you find what you needed :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

1st Choice Insurance is rated 4.9 based on 1,412 reviews