1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

Write Your review

Tell us how 1st Choice Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“worked really hard to get my full requirements, I have a commercial property with residential and was not easy for the tenants I had but 1st Choice got exactly what I needed for a good premium.”

Helpful Report

Hi Shahid! Thank you so much for your review. We're glad you are happy with the service provided :)

“I found Sam Jacobs very helpful and professional and he is an asset to your company”

Helpful Report

Thanks for your review David!

“I had a quote from Jo Wellings and she was excellent. !st Choice comfortably beat my current courier insurers. I had quotes from 3 other companies and they all failed miserably. Not only was the quote over £150 cheaper, but the excess charges, were also much improved.”

Helpful Report

Thanks for your review!

“Well what can I say about 1st Choice Insurance? Firstly, I was greeted by Poppy in the sales team, probably the most pleasant experience I have had whilst setting up insurance as this was a bit alien to me, this was a traders policy, something I haven’t used before. She was so helpful but not just that, we actually had fun whilst conducting a business transaction together, there was no rush to get to the end result which is ultimately getting me to buy a policy. After quoting me happy with the best quote by a mile, I felt I didn’t need to get any other quotes because I had already bought into Poppy. They say people buy from people, I did just that. She’s outstanding on the phone and for this reason I will be doing two things moving forward: 1. Is to always use Poppy and 1st Choice Insurance for my traders policies and 2. Keep recommending them as a company to go to for 1st Class Service with a Smile. Following on from setting up my policy, the confirmation emails, etc have been very informative and easy to understand. A total breath of fresh air. Huge thank you to Poppy and 1st Choice Insurance and no I didn’t get paid for this review, it’s from the heart ❤️”

Helpful Report

Thank you so much for the review Wayne! We are delighted to hear that you have been satisfied by the service that Poppy provided for you :)

“Although I was unable to get the cover I wanted, it was not through lack of effort by Antony Titley. I will certainly recommend your business and Antony for the stellar customer service.”

Helpful Report

Thank you for your review Mike! Sorry that we weren't able to help you out this time, please consider us again next year :)

“My call was answered by Sam Harper and from that point onwards it was a 5 star service. Professional from the get go Sam managed to get me the cheapest quote. Sam spent nearly two hours on the phone patiently answering all my questions. Sam is an asset to his company and I hope he gets the recognition he deserves. Good luck and thank you.”

Helpful Report

Thank you so much for your review Zishan! Happy to hear that Sam has delivered an excellent service, we will be sure to pass your praise on to him :)

“Maisie Dodd, answered my call to change my insurance details of address & to change a vehicle onto policy. She dealt with this in a very professional manner, she did everything I needed in a very timely fashion & was very polite the entire phone call. Made me feel at ease with bank details by pausing the recording of the phone call. I would highly recommend Maisie & the team at 1st Choice!!”

Helpful Report

Hi Sam! Thank you so much for your review, we're so glad to hear that you have been satisfied by the service provided by Maisie :)

“Fab customer service! The insurance I was looking for was a little complex as I am running a small catering business from home. Antony was so patient and helped me find the right policy and made sure I got the cover I wanted. Super responsive to emails and never waited long for the phone to be answered too. I'd be in a big panic if it wasn't for your help, thank you!”

Helpful Report

Hi Natalie! Thank you so much for your review, we're delighted to hear that you have been happy with the service provided. Best of luck with your exciting new business :)

“Stacey from 1st Choice Insurance called within minutes of submitting an on line request for a call re insurance. Very helpful and sorted a policy to suit our needs. Great service so far.”

Helpful Report

Hi Charles! Thank you for your review, we're delighted to hear that you have been happy with the service provided by Stacey :)

“Jo wellings beat all other quotes I had recieved called me when she said she would”

Helpful Report

Thank you for your review! We're glad to hear that you have been satisfied by the service provided by our colleague Jo. We will be sure to pass your comments on :)

“Great customer service , not pushy , just competent”

Helpful Report

Thanks for your review!

“I was looking for landlord insurance andAntony Titley who was absolutely brilliant and amazing went above and beyond to help me find the best deal,thank you so much Antony for your professional hard working. Maha”

Helpful Report

Hi Maha, Thank you so much for your review! We're glad to have been able to help you with your Landlord Insurance, get in touch if you need anything further :)

“Nice customer service, impressed”

Helpful Report

Thank you for your review! We're delighted to hear that you have been pleased with our customer service :)

“Natalya was amazing. Couldn’t ask for better help.”

Helpful Report

Thanks for the review Jake! We're glad you were happy with the service :)

“Excellent service 5 stars”

Helpful Report

Thank you for review!

“Very helpful during the pandemic and hard times. They do not harass or pester you for payment. They work with you. In a way the company itself bends over backwards to help the customers out. Will be renewing my insurance again with them and a big thankyou to Hannah A.”

Helpful Report

Thank you for your review! We're happy to hear that you have been pleased by the service provided and delighted to know that you plan to renew with us :)

“Great service”

Helpful Report

Thank you for your review Paul!

“Fantastic experience dealing with Ollie at 1st Choice. Super helpful and on the ball, excellent communications and overall exceptional customer service. Thanks again for all your help!”

Helpful Report

Hi Rosita! Thank you for your review, we're happy to hear that you have been pleased with the service provided by Oli :)

“Helpful, answers the questions and made a complicated insurance request easy.”

Helpful Report

Thank you for your review!

“Good communication and you have insurance :)”

Helpful Report

1st Choice Insurance is rated 4.9 based on 1,412 reviews