1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Jo at 1st Choice. She was very helpful and made the whole process very easy . Will recommend 1st choice to my drivers”

Helpful Report

Thank you so much for your review Julie! We're happy to hear that you have been happy with the service provided by Jo. If you recommend us to anyone, be sure to get them to tell us you sent them, you can earn a £50 credit against your 1st Choice account for each person that books on a policy with us :)

“First class very helpful Antony was amazing”

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“First class very helpful Antony was amazing”

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Thanks for your review Adele! We're happy to hear that you have been happy with the service :)

“Had the pleasure of dealing with Caz at 1st choice insurance and everything was so easy to deal with no problems whatsoever and saved me some money on my renewal look forward to dealing with again next time 5☆+”

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Thank you so much for your review Mike! We really appreciate your custom and feedback :)

“I dealt with Steve who was really helpful, friendly and knowledgabl. He secured our Club a great deal on our Insurance. I definitely recommend 1st choice insurance and will use them again.”

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Thanks for your review Debbie! Please let us know if we can help you with anything else :)

“Stacey helped me from start to finish. Great.”

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Thanks for your review Jay!

“Alice Connolly was amazing... excellent communication. Found us a great deal. She wasn't pushy..lovely lady. Extremely helpful. I would recommend 1st choice because if the service we recieved from her. Thankyou Alice”

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Thanks for your review Rachel! We're so delighted to hear that you have been happy with the service you received from Alice. Please let us know if we can help you out with any other commercial insurance needs :)

“Best price on the Market,Thank you Jo for good communication, Definitely use again ! Raz.”

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Thanks for the review Raz!

“Customer service was so friendly and helpful they go the extra mile to get you the best deals. I dealt with Alice who was so helpful and happy from start to finish they are not pushy and they explain everything to detail. I would highly recommend 1st Choice to anyone. 5 star service. Thank you”

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Hi Karen! Thank you so much for taking the time to leave a review, we really appreciate your feedback :)

“Natalya has been very professional and informative from my initial enquiry. The service provided has been second to none. Keep up the good work! A job, Well done!”

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Thank you so much for your review Malcolm! We're delighted to hear you have been happy with the service provided. Let us know if we can help you out with anything else :)

“Bobby was amazing from start to finish helped arrange a policy for me I’m a market I didn’t think was possible, great service”

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Thanks for your review!

“I am really impressed with their effort to sort things out, Robert was really helpful and understood all of my needs, he did his best to get me fully covered, always updating me during the process. I just opened a new branch and for sure getting in touch again soon Highly recommend!”

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Thanks for your review! We appreciate your positive feedback. Give us a call if you need anything further and a member of the team will be happy to assist you :)

“I’ve been insured through 1st Choice since August. Over the last month the underwriter for the Policy,Tradewise, decided that my proven NCB was not good enough for them and tried to contest its validity. I had a few colleagues from 1st choice help me through this issue. None were more helpful than Sarah Tucker, who I firmly believe without her persistence I would now be either without a policy or a massive increase in cost. She acted as an excellent mediator to resolve the problem and could understand my frustration with the whole situation. Although it was very stressful the service I received from 1st choice was 1st class. I however wouldn’t recommend Trade wise and will make sure I am not using any policy underwriten by them next year.”

Helpful Report

Thank you so much for your review! We're delighted to hear that you have been happy with the service provided, we'll be sure to pass your comments of praise on to Sarah :) Sorry to hear that you have had issues with that particular underwriter, we can be sure to find placement with an alternative next year. Thanks, 1st Choice Team

“Great service thank you very much Alice Connoly you are star I will touch your again Best regards for your help”

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Thanks for your review Georgi!

“Hello I found 1st choice and especially Caz The lady who sorted my whole insurance needs,both efficient, With clear clarity and the ability to match the Insurance to my budget would highly recommend 5* Many thanks”

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Thank you for your review Neil! We appreciate your feedback :)

“Great costumer service”

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Thanks for your review!

“Alice was very helpful and easy to deal with and achieved the price i was looking for”

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Thanks for your review!

“Antony was very efficient and saved us money on our Insurance. Would highly recommend.”

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Thank you so much for your review! We're glad to hear that you have been happy with the service provided by Antony :)

“Great advisor”

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Thanks for your review!

“Natalya was very efficient ,tried very hard to get me the cover I needed and kept me informed of progress with regular updates,credit to the company”

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Thanks for your review Steve! We appreciate your business. Do let us know if we can help you with anything else :)

1st Choice Insurance is rated 4.9 based on 1,412 reviews