1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

Write Your review

Tell us how 1st Choice Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Antony was friendly and helpful and provided a great customer service. The price we were quoted was superb and Antony explained everything in detail. Purchasing insurance was easy and straightforward. I Would definately recommend this company. A1 service in every way. Many thanks.”

Helpful Report

Hi Lisa! Thank you so much for your review :) We're so happy to hear that Antony has delivered you a good deal and excellent service! Please let us know if we can help you with any other insurance needs. Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“found a difficult policy at a great price Shout out to Jo & Mandy for there help”

Helpful Report

Hi Paul! Thank you so much for your review :) Glad to hear that Jo and Mandy have been able to deliver an excellent service!

“Mike was really easy to talk to and managed to sort my fleet insurance out in no time.”

Helpful Report

Thanks for the review Bradley! Glad to hear that Mike has been able to deliver a swift service for you :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“I recently purchased a policy through 1st Choice Insurance. It was a pleasure dealing with Alice in the sales team. I told her exactly what I wanted. She found the best quote for me and any questions I had were answered thoroughly. A very pleasant experience and no hold times. Alice called me back on time to get things set up, allowed plenty of time for me to consider my options and I didn’t feel pressured. Personally, I always feel that the first experience matters the most and after dealing with Alice and 1st Choice Insurance I’d recommend them and definitely contact them as my 1st choice at my next renewal. Many thanks to Alice!”

Helpful Report

Thank you so much for your review Suf! We really appreciate your business and your feedback, we're very happy to hear that Alice has been able to provide you with an excellent service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“10/10, Alice went out her way get us the best price, explained everything I asked, friendly easy service.”

Helpful Report

Thank you so much for leaving us a review! We're glad to have been able to help you with your business insurance, please let us know if we can help you with anything else :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“The service I received to correct a mistake predominantly of 1stChoices own doing was excellent. They made good the initial mistake from last year, which was a big mistake and meant that I was uninsured for a period. I dealt with the following people and they all went the extra mile and were very pleasant. Maisie Dodd Jo Wellings Mandy Lanning Carly Francis Sylvia Williams I have given 4 stars because of the initial mistake, but the service I received afterwards to correct the mistake was definitely 5 star.”

Helpful Report

Thank you for taking the time to leave us a review Mark! We really appreciate your business and thank you for giving us the opportunity to rectify the issue for you. If we can help you with anything else, do let us know :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Very quick efficient and friendly service”

Helpful Report

Thank you for your review Shadrack! We appreciate your business and your feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Excellent communications and fast response around a time critical situation. Very pleased with the service we received.”

Helpful Report

Thank you so much for leaving us a review! We're delighted to hear that you have been pleased with the service, if the team can help you with anything else please let us know :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Very happy with customer service and price”

Helpful Report

Thank you so much for leaving us a review! Let us know if we can help you with anything else :)

“There were some complications with some documentation but the agent got the information I needed from the insurer and kept me informed every step of the way.”

Helpful Report

Thank you so much for your review! We really appreciate your feedback and we're glad to have been able to help you. Please get in touch if we can help you with anything else :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Friendly, knowledgeable and found us a great rate. Micheal was fantastic. 10/10. Couldn’t fault him. Nothing was too much trouble. Great guy working for a fantastic company. So glad we found them.”

Helpful Report

Thank you so much for your review! We really appreciate your business and your feedback, we're also pleased to hear you have been happy with the service provided by Mike and that he managed to get you a great price :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Helpful and polite”

Helpful Report

Thank you so much for your review! Please let us know if we can help you with anything else :)

“fantastic service”

Helpful Report

Thank you so much for your review Emran! We really appreciate your feedback :)

“Amazing service had Carly Francis deal with my query I’m already a member needed terms and new vans switched on insurance documents and refund on the previous policy. Everything Carly did was swift fast and efficient. Thank you.”

Helpful Report

Great review Ahmed! We really appreciate your business and your feedback. Happy to hear that Carly has delivered a speedy and efficient service to you :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Thank you Carly for your professionalism, she was extremely knowledgeable and very helpful! Thanks again”

Helpful Report

Hi Marcin! Thank you for your review, we're glad to here that you have been pleased with the help you have received from Carly. Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Anthony was extremely helpful and helped me find the right insurance package. Highly recommend to anyone.”

Helpful Report

Thanks for your review Marcin! Glad to hear you have been happy with the service provided by Anthony :)

“Mike my customer service agent went the extra mile to make sure I got the best possible deal I could. I was comparing across 3 brokers but Mike’s service and determination to find me the best deal really came out on top at the end. Great customer service, fair price can’t complain.”

Helpful Report

Thank you so much for the review Sam! We really appreciate your business and very happy to hear that Mike was able to find you a great deal. Please let us know if we can help you with any other insurance needs :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Hi I was so worried about fleet insurance. After speaking with the lady I feel very relaxed. She explained to me very well I’m very satisfied with the service. Staff is really so helpful. Great service by the great people.”

Helpful Report

Hi Muhammad! Thank you so much for leaving us a review. Very happy to hear that you have been satisfied by the service provided. Do let us know if we can help you with anything else :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Bobby helped me renew my public and employers liability insurance for my scaffold company. A very prompt and friendly service and always kept me in the loop. Would highly recommend.”

Helpful Report

Hi Andy! Thank you so much for your review :) We're glad to hear that the lovely Bobby has been able to help you get your policy renewed with ease! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Surprisingly very quick and easy having not taken out fleet insurance before. First contact I had was with Alice C who answered every question I asked. Really good communication from the initial email enquiry.”

Helpful Report

Hi Gavin! Thank you so much for your review, we really appreciate your feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

1st Choice Insurance is rated 4.9 based on 1,412 reviews