1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,412 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gemma was very helpful and thorough. Guided me through the whole process and got me a good price 😊”

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“You spent time to give me the right insurance where others failed & due to lack of enthusiasm”

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“Great service always happy to help great team”

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“I contacted 1st Choice today 6th June 2024 to notify of a modification to one of my company vehicles on our motor fleet policy. Lucy Courtney dealt with my matter very quickly and efficiently and I'm very pleased.”

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“I talk to Rhiann today regarding my fleet insurance. Rhiann was brilliant at looking after my needs for insurance. It was a pleasure to speak to her and felt like a lost friend as we chatted. Rhiann was so good she got my insurance down in price. I could not recommend Rhiann enough she is such a professional and extremely helpful with any questions.”

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“William was very helpful and sorted me a policy no bother”

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“Customer service is absolutely brilliant nothing is too much trouble. They do all the hard work for you and the price is the best in the market.”

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“Rachel from 1st choice has dealt with our business queries both effectively and sufficiently on every occasion and here help is appreciated. Has been very easy to communicate back and forth with an insurance company for once. Thanks”

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“My enquiry was handled by Lucy Courtney. Lucy was professional, knowledgable and friendly. She was also very patient as I needed to check information several times. A satisfactory quote was provided and the policy update was completed. Thank you Lucy”

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“Lucy Courtney dealt with a query for me and was really helpful. I received what I asked for the next day, such great customer service.”

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“Great service from Rachel Hunt - has made our insurance renewal a pleasure. Thanks Rachel for your efficient, professional and friendly service. Cedar”

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“Lucy Courtney is dealing with a query for me and has been really helpful. Great customer service .”

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“Good Customer Service from Sales staff. Whether claims will be as good remains to be seen. Efficient service so far.”

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“Easy to talk to understood my needs... and wasn't pushy”

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“Best prices very good friendly and helpful staff Highly recommended ⭐️⭐️⭐️⭐️⭐️”

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“All of the team at 1st Choice have been extremely helpful from the moment I enquired about fleet insurance for my business. Matthew quickly picked up my quote and passed swiftly to William who was excellent. He was clear, concise, super helpful and knowledgeable. He kept me informed and as I had a fair few questions he always came back to me really quickly and we got the insurance sorted to our business needs perfectly. I would 100% recommend to anyone looking to get fleet insurance.”

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“Owen Davies was fantastic through the full process. Great communication , called back when he said he would. Proffessional and friendly. He got our insurance out same daywith ease. Highly recommend 1st choice insurance.”

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“Amy was friendly, helpful and professional. Excellent service and reasonable price. Overall very pleased and satisfied.”

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“Gemma was really helpful when getting the correct tradesman policy”

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“I would like the thank Gemma at 1st choice for excellent customer service on explaining my needs for public liability insurance for my business Gemma came back the next day with the quote which I was very happy with explaining everything very clearly and was helpful with any questions that I had. First class when the leading insurance companies couldn’t find me cover.”

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1st Choice Insurance is rated 4.9 based on 1,412 reviews