“After a week of trying to get some resolution to the broken park that was delivered. We are not happy with the way we appear to be treated, to get a part that we can make use of.”
“i got the part required but it take 2xcalls to get a arrivel time arround 10 days
i am still gratful for them getting the part and would use them again
thanks mike”
“Absolutely awful! After (eventually) getting through to Scottyard in London they first quoted for wrong side of car for the part I needed, then confirmed they had right side. They then said they do not send to Scotland or Northern Ireland, so we had to find an English address to send to. Then there ‘secure’ site would not accept credit or debit card & I had to top up PayPal in oder to pay for the thing. I have now waited 8 days for the part & 6 voicemail messages to them eventually ended in a call getting through last night, they then gave a tracking number that does not exist! Beginning to think I have been scammed for almost £200…”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I ordered a gear shifter for my Nissan juke, the part turned up and was incorrect, so I rang up and said wrong part how do I exchange, to get ‘yeah I’ll send another out be there Friday’ didn’t take any details and just said give driver wrong one. So I wait till Friday and nothing shows up, ring again and say I need this part asap and told he’s ringing courier… 6:45pm I get a phone call saying yea they’ve lost it in delivery! I think this is a complete lie as didn’t take any details when I rang 1st time and now can’t even get through to return wrong part £120 wasted!! Highly suggest people stay away from these!”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Great communication and double checked which seat we needed by asking for photo evidence, despatched quickly and delivered the day after! Packaged very well and the passenger seat was in an excellent condition! The seat has now been fitted and we are well pleased, thank you”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I purchased a replacement amplifier for a Volvo XC 70 only to find that the existing amplifier did work. Without batting an eyelid, 1st Choice received the part, which I returned, as it was no longer required. The compnay also credited me we with my original payment, less postage, which was done very quickly indeed.
I am extremely impressed and can only wish dealing with other organisations was so efficient and fair.”
