“The 1st Choice Spares portal is very good and easy to use. My request was actioned very promptly. So full marks to 1st Choice. Sadly for me the company who responded, had the parts, but proved utterly useless in dealing with me and in processing my order. Having failed to deliver as promised and failed to return my calls, I cancelled the order. Much to my surprise, the parts arrived by courier 8 days later and payment had been taken from my credit card.”
“1st Choice is an excellent idea. I asked for a part, they found me the required part from multiple sources that i could compare and decide. i’ll definitely use it again.”
“Excellent. Quickly received 3 quotes of which 2 were for used cats. I decided to buy the new item listed by Catman and made the purchase through 1st Choice Spares. Received delivery less than 24 hours after purchasing. Came complete with fitting kit.
Was fitted with no problem and car passed MoT the same day.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Replied within a day bought part over phone was sent invoice and tracking had the part in 3 days all boxed up and well packaged will def use again excellent service.”
“Great service, located my parts within a day,and continus quotes, coming through on 2 acashions, for 2 different parts,it saved time and money no numerous calls to other ,car parts ,all in all a great service, I would recommend,.many thanks.”
“The parts arrived fast and in perfect condition , No fuss to deal with from start to finish very polite and easy to talk to over the phone would recommend”
