“this was a terrible experience , no communication let down with excuses
and in the end no parts,feel let down and have let my customer down
will think twice before using again,your people need to know what service means and do it correctley”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“This is a great recourse for car parts..
I was given multiple options for dealers and price and the service from the dealer was excellent, pompt courteous and made the whole experience a pleasure- Can't recomend enough”
“Ordered part and paid for them by credit card on Monday 17 February. Supplier quoted 4 working days delivery. When part still hadn't arrived after 4 working days I telephoned to chase up, was told no-one available to speak to me and I would get a call back that day. Needless to say that didn't happen. When I phoned again on the following Monday, I was told the part hadn't even been dispatched yet and that they would look into and phone me back. Again I heard nothing. As the part has still not arrived some 3 weeks later, I have now had to go through the process of requesting a refund through my credit card company, which is total aggravation.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Amazing service. Very very helpful people. Offered full refund even when the part did not fit (and it was totally my mistake - I had asked for the wrong part!) Super quick response, reasonable prices. Highly recommended.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“very efficient service, received my required spare part quickly, and at a good price. The dealer was courteous and helpful. Nottingham Ford Dismantlers.”
“Good fast service and package delivered in very good condition I have still to fit item, but it looks in really good condition, happy with service and quality.”
