“First Choice Spares did what they said they would do an quickly (same day) located the part I needed and put me in touch with the supplier who provided the part at a good price within 3 days of contacting them. The part was correct and has continued to function correctly - great result.”
“I didn't know where to start when looking for an axil for our micro
Came across 1st choice on Google so gave it a try got three offers
Immediately still a bit worried about buying unseen but took a chance
With the nearest one they delivered direct to my garage and it is
Now fitted and sorted my problem out”
“What a great idea,put down the part I needed,responses were really prompt,rang one of the suppliers and within 48hrs the parts were with me,at a fraction of the dealership price,fantastic”
“After receiving 4 possible leads for the part of the bumper I wanted I contacted Derby Auto Salvage who took details of my vehicle and said they had the part. When I received it it was the wrong part and I have returned it and am awaiting a refund. It cost me £3 to send back as there was no free label from them. When I contacted them again I found they didn’t have an email address for me to send a photograph of the part and for some reason the photographs I sent to their mobile phone didn’t get accepted.
I then contacted RC-VB who were very helpful, I sent photos to their email address and they were able to say they would search for the part. They later called me back saying they didn’t have it.
I await my refund from Derby.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Took money for order but no delivery as yet. Promised next day delivery. Numerous phone calls and emails but just been fobbed off. 2 weeks later no parts. Do not recommend this Company. Be careful parting with your money.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I was in need of a engine for my seat and searched all over but decided to use 1st choice sparea. What good service and fast delivery. Well done everyone. The chap I spoke to was very helpful. His name was ash Henderson keep the good work up I will be using the service again thank you all.”
“Not brilliant . Was after a front bumper, needed asap as was flying out of country the following day. Was informed 1 was available but kept waiting for most of the day (even after several calls & texts) awaiting a photograph to confirm colour that I was told was grey. .. turned out it was black at end of day and no photograph as promised.
Was also asked to give credit card details before purchase. Even though wrong colour and no photograph.
Got one off Auto spares via ebay the following morning 30 mins before flying out of country. They were spot one. Car all repaired and back on road now.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I received my order of a mini cooper rear parcel shelf that did not allow the tailgate to close without striking the rear parcel shelf
I rang 1st choice spares and a really helpful guy explained that its happens a lot of the time he suggested bending the parcel shelf over my knee, as sometimes they bend and hey presto I did as recommended it now fits like a glove no problems
very good advice, thank you for your help”
