“After looking around the normal breakers in our area up to 20 miles, I was having no luck and was about to give up when I saw this company on the internet, Filled in the easy online form, and Bingo! they had the part, I spoke to a Matt on the phone who was brilliant in his explanations on the part I wanted. Think it was the Saturday I ordered it arrived on Tuesday morning at my house in Harlow Essex and it came from up North. Fantastic service friendly people, and to top it all very knowledgable. Will always use them now for all my needs.”
“Good customer service, quick delivery. The only downside is that after making a purchase, I would like to receive an email confirmation that payment was made and item is dispatched, for reassurance. As I did not receive this, I had to give another call to them. Also doors were not even close to the red, they were black, but in this case, as I knew I will probably still have to do the paintwork, it was not so important to me. Overall, experience is positive and I would consider to use service in the future if will be required.”
“Registered on first choice and within minutes was sent a number of quotes for the part I needed. The part came the next day, I would definitely recommend this place and will use again if I need to.”
“Got a contact for the part pretty quickly. Gave out my phone number and they got in touch.Ordered on the 14th.Feb. Told it would be in 3 days. Still hadn’t arrived on 21st.Feb.Rang them and they assured me it had been sent. Rang them again still waiting for the part 24 th.Feb. Told them to track or re-check the address it turns out they had sent it to the wrong address! I told them if it wasn’t delivered by Mon.28th. I would cancel this order - it was delivered on 26th.Feb. If I had bought new from a main dealer I would have it the same day ,and I saved about £25.”
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Customer Care - 1st Choice.
“Purchase a part in December 4th 2021, the company called me to inform me that the part the had was not available. They then went on to offer to sell me a new part, I cancel they order, after numerous call with this company and promise after promise that my funds were being returned to me within a couple of days, still waiting on funds 1st March 2022. Contact 1st choice with no response, My advice look for other options , 1st choice are dealing with scammers,”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Excellent service! They tried again and again to source a rare spare part for me, and were ultimately successful, which was great.
I would thoroughly recommend this site.”
