“I took up the offer for an under-wheel-arch spat, and paid over the phone by credit card. After waiting two weeks I phoned to find out why the part had not been delivered. Turns out it was "damaged in transit", so the credit card had been refunded. On the whole I'm satisfied, but a bit disappointed that no explanatory message had been left on my landline.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“Delighted with the car door. Now we finally have all electronics working and the colour was a perfect match. Other suppliers were more than double AND delivery was excessive. We live in the Highlands so 1st Choice was our only economical option. Thanks guys for all your help.”
“I ordered a bmw 5 series near side wing mirror silver your took the payment then phoned back later saying they only had a black one which was a bit disappointing however the overall service and especially price was very good”
“great service and when part found was contacted and part dispatched very quickly once paid for over the phone and arrived quickly and in great order thanks”
“I use 1st choice spares as my go to 2nd hand parts locator.
Used for years and rarely have a problem. Whether it be a seat belt or an engine there is usually a member that has the part I need.”
“Very pleased with quick response to my search for spares and even more pleased to receive a quick refund when my order was cancelled due to unsuitability. Would definitely use 1st Choice Spares in future.”
“We have been very happy with 1st Choice spares putting us in contact with breakers on several occasions. Unfortunately we received a very poor service from both of the breakers who responded to our latest request.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Finding the parts was easy, very quick and efficient. When I received the parts, they were not as advertised and broke. Can't be used on my car. £200 down the drain 😑”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Suzuki Grand Vitara Right Hand Rear Door.
Good price for the door which was in reasonable condition.
Some problems with communication especially about making payment and about my address in France
However the door arrived on Thursday 4th November but unfortunately it has been damaged in transit leaving a small dent in the frame above the window.
I have just taken the door to the garage to prepare for painting and fitting to my car and the dent can be repaired..
I would use 1st Choice Spares and A1 Jap Spares again if ever I need to.
Keith”
“1st choice were very good at sorting out my problem with my initial supplier of the part I bought. They got on the case within 20mins & found out the problem that the supplier failed to inform me about.”
