“I paid 511.00pounds for transfer box on 29th June 3 to 4 days delivery 2nd July I rang to see if it had been dispatched they said they couldn't because they needed pictures so I sent some .on the 3rd I rang to see if they had them they said they did and would let me know if it was the right one 5o'clock I rang them back to see if it was they said they would look Monday 6th so I rang them they said to stop pestering them and if I rang them again the would not send it and keep 20 percent of my money it's the 8th today and I still don't have my parts what sort of service is this .”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“DISAPOINTING AT BEST! OUTRIGHT FRAUD & ROBERY AT WORST!
Asad of M and A Autospares tel. 07405 264239 said he had part & would send on receipt of payment. I transferred money as requested, but despite
phone & text conversations with excuses & promised deadline dates for delivery NOTHING HAS ARRIVED AFTER 5 WEEKS OR THE PROMISED REFUND if he was unable to supply. Now the voice mail is full & there is no response!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“BE VERY CAREFUL. I used this service to source a new wheel. Gave the registration make and model of the car. Confirmed the tyre size on the phone. Wheel turned up the wrong size. 3 month guarantee, but refused refund as 'Nothing wrong with the wheel'. Uneconomic to return, so money down the drain.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Very friendly service, helped with extra information which was all very open and honest. Offered for calls afterwards if any issues. Would be good if they picked up their email but on the phone no issues at all. Good delivery and spares in condition expected. Reasonable price.”
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
