“Gave them details of what was wanted along with registration,sent me a pedal for a righthand drive.cost me £120 to get the right delivered and fitted.lost two days work and when I phoned them up all they said was take a photo and sent to us and we will look in to it. Sending part back and expect to get a refund. Not a happy courier.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I eventually got my window motor from Ren parts, it was delayed because of the courier messed up but on the whole my part turned all good and cleaned up after the main hick up”
“Not very realistic! I get an email to say a part is available...on 2 occasions the part was damaged, another 2 said they didn't have the part and another 2 the part was the wrong one. I put the request in again and get the same suppliers but this time with increased prices???”
Thanks for your recent feedback.
Our records show that 3 breakers quoted for the part in total for the requests that were submitted, each of which only once. It is a pity that we were unable to help for this part. The model and trim of the vehicle did not have a large number on the road [peaked at 3.2k for the LS CRDi] and that number has not decreased much, so the breakers do not have access to that many to recycle. As time moves on more will become available.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
Customer Care - 1st Choice.
“I was very pleased with being able to get an offside door seal for my Fiesta,the price was right with fast delivery ,i had been trying for ages not even able to get a new one from my local ford dealer after providing them with the VIN number .Seal was well wrapped (it took me longer to unwrap than it did to fit) I I would certainly recommend you and use you again.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with a supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“1st choice found me dealers who could supply the parts needed, sadly the one I chose said they had one, paid, waited, waited, contacted them, they claimed damaged in transit and couldn't supply, took 2 weeks to get my money back, car has now gone to scrapyard.”
