“Very disappointed with the service I have received. After two weeks I still have not got the part. I would not buy again from Vauxhall’s Spares Ltd. I rang them and they told me a pack of lies I email them 4 times and now I had to get on to PayPal to get my money back. I still need the part so if there any other sellers with the part I would buy it”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“Still waiting for refunds from Eurospares and R and R Auto salvage Ltd. first part was sent without sending pictures and it was wrong. The second never arrived they said had been sent to wrong address and could not find. Can you chase both of them up for full refund.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with these suppliers. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Part was ordered on a Friday morning on the internet. Received on the monday lunchtime in N. Ireland. Excellent service at a competetive price. Thanks guys for superb service.”
“Delivery did not arrive until two days after it was promised, which meant we had to stay in unnecessarily. We should have received delivery updates from the courier but this did not happen either. However, when the item arrived it appears to be just what we needed, although it has been too cold and wet to fit it so far. I think the delivery process needs to be streamlined which would result in a "very good" score, as everything else was fine.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I was struggling to find a second-hand spare part for my wifes Daihatsu Charade and remembered I had used them about 4 years ago & they managed to source the part I needed. So I saw them on the web & put in a request. Sure enough 3 parts were sourced and I chose the one I thought best. The part was delivered fairly quickly and was in good condition. The part was fitted and now the car is back on the road. 10/10 would definitely use em again and would recommend them. L C Scott”
“Ordered a BMW 116i Engine with CORRECT part code and received a MINI engine (the engine mounts were stamped MINI doh!). Refused to return at their cost and lost £50 as I had to pay to return before I was refunded. Oh.....also ordered a turbo for the BMW engine which didn't arrive at all (some lame excuse that you can't send a turbo with the engine...…..my arse) - Avoid these cowboys.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Came back with a quote fairly quickly with exactly what I wanted. Got in touch with the dealer (AAH Automotive). At the time his card reader was not working, though he said it would be in two days and I asked him to let me know when he was up-and-running. True to his word he called me and I purchased the part. He forecast 5-6 days delivery and it actually arrived the following day. Would recommend !st Choice Spares without hesitation and AAH Automotive were also excellent.”
