“Do not use Macclesfield parts !!!
They are extremely unprofessional apart from taking your money.
I ordered a part which arrived and was cracked so unable to fit it.
I informed the customer service team and also sent 13 photos of said fault .
I also sent pictures of the box and packaging which they asked for and was told I would be contacted by Gurpeet .
Gurpeet never called. I had to chase them and ask for a replacement to which I was told I must send the part back to their supplier.
When I asked for the name of supplier I was told they could not tell me who it was !!
Then I was told if I sent the part back there was no guarantee they would replace it !
DO NOT USE!!!!!!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Diff for my E93 BMW sent direct to my garage in 2 days fitted on 12th October car a lot quieter as it had the famous 'singing diff".
Very impressed with the service I've received.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Suppliers take no notice of the part number and when you ring to check they don't bother coming back to you.
Even paid for a part, told it was being sent and heard nothing more. Had to ring back to get a refund.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Rally helpful service. Replacement mirror arrived with painted panel in correct colour. Slight panic, fasteners did not fit new mirror. New fasteners were supplied but hidden by generous quantity of bubble wrap. Make sure you empty the box completely😀”
“Very good service. My contact (Daniel) was knowledgeable, courteous and helpful. Part supplied (gearbox) was in good condition and is now fitted and running well.”
“Ordered my part and was told I would have it in 3 working days, didn't happen.1st they blamed it on the delivery depot not having drivers,then after 2 weeks they said the subframe had been damaged at the depot and they refunded me. What a letdown.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Hi bought a spare will for my Transit was told it had a good tyer on it and that would balance it to but when it arrived it had less then 2 mm tread and had not been balanced eather not eavan legal .so rang them and was asked to send some pics so i did and they said that they would send me anoughter one still not reseaved it this was over 2 weeks ago now have rang them 3 or 4 times now and every time i call they will sent you another 1 not happy coz i paid £45.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“What an amazing service, I needed a replacement part to get my car through an MOT, I didn't want to spend too much as the car didn't warrant it. Having come across 1st Choice Spares, it enabled me to submit the item required and within minutes had multiple offers for parts. I purchased the replacement item which arrived next day. It meant the car was back on the road straight away and didn't break the bank. Gone are the days when you spent hours traepsing around breakers yards - much more efficient. I will certainly use you again.”
