“Given a good selection of quotes within hours,for the parts needed.The company selected were very helpful,in confirming the parts were correct for my vehicle, and delivery was prompt and quicker than expected. I would definitely use again and would recommend to others.”
“!st Choice is a fantastic internet company and very easy to use,
The only problem is that some of its suppliers mess you about and when something goes wrong it can take a while to be rectified..”
“I was looking for a part for my Chevrolet matiz which my local garage could not locate through the usual suppliers. After browsing the internet I came across 1st Choice. They had the part that I needed in stock and at a very reasonable price. Within three days I received my part. I felt that I received a good professional service.”
“I bought a spare part from “Sparesmonkey” and payed £40 which I thought was a reasonable price. However, on receiving the part it had a damaged bracket on it. I contacted Jake on the phone and after explaining the problem we agreed that I would buy some glue and repair it myself, and he would refund me £10. I have not received the payment even after I emailed him with my mobile number.
I Don’t like this monkey business, feel cheated.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team would normally take this up on your behalf; however, the breaker concerned has come off from our system whilst they move premises. It would be best to make direct contact with them again.
If this does not work then please lodge a complaint with us here: https://www.1stchoice.co.uk/contact
We may have no more pull than you but at the least we will have a record for future reference.
All the best
Customer Care - 1st Choice.
“I have used 1st choice 3 times now for recycled parts for our cars and am very satisfied with the service, would definitely recommend giving them a try.”
“The receptionist that left me a message was very professional & knowledgeable,the whole experience was 1at class it arrived quickly & was well packaged”
“I bought a high level brake light but it has been so badly wrapped by the seller that it had broken in transit. The seller said another would be sent but this did not appear. In trying to report the matter to 1St Choice I see that I can't even do that as my order is not showing in my account - puzzling since I have received two emails from them asking me to leave a review (so the order must be within my account!). VERY frustrating all round: no brake light and no support from 1st Choice in obtaining a refund.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
