“Had to return the part as it was not the one I was after , kaz has been super as he kept in contact and refunded the money once I returned him the part, unfortunately he hasn’t had the part otherwise it would have been even better as I received the part next day”
“Easy to use. I received 5 responses from car spares dealers. Called the dealer offering the best price (G & T Hancock) who sorted my part immediately, and it was delivered in a few days. Great service which I will use again.”
“A very poor experience all round.
Part was delivered promptly but badly went downhill from there part was delivered and was a very expensive radar system packaged in a black bin liner and was found to be completely faulty.
This was tested and diagnosed by a Vw franchise worshop. The labour cost me £540 to fit the part and this expense was absorbed by myself and turned out to be money lost due to the ineffective part.
The salvage part supplier claimed it had been tested but clearly it had not as was proved by documentation
The salvage yard still were unwilling to refund me and it’s only because I have warned them it may be escalated to your team they have reluctantly given in.
Despite numerous tel calls they said technical staff not available refund representative not available.
They offered me in the end a replacement part but I explained I had lost confidence in them as a company.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The part was as expected arrived within period stated so extremely pleased with service and have already recommended to other people. Excellent service many thanks.”
