“Recently ordered a part from autoparts hull. door locking mechanism. ordered 5th Oct. still not received 21st Oct. Cancelled order requesting full refund.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I got the part I wanted, and it fits, I was having trouble finding a thermostat housing for a micra K11, first choice offered me 5 choices throttle housing to purchase.”
“One of your companies namely HUFFandsons Bolton said they had the part I needed so I excepted it I never received it and they will not refund my £40 pounds this is disgusting and puts 1stChoice at the bottom of my list”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I tended to call Vehicle Breakers myself and try to locate parts,just recently started using Ist Choice Spares,have to say wish i had done sooner,uick and easy service,Well Done,
Sean Rastelli”
“This was the first time I had used 1st Choice for locating parts for my car. I found the completion on line of car details and identified the parts was easy and straight forward.
Within hours I had 2 companies who had the part I required (1 new 1 second hand). I chose the new one and rang the company to talk about the part. They were knowledgeable, helpful and answered my questions. I then bought the car part by using the on line process again easy. The car parts arrived 3 days later in a thick cardboard box. Excellent service from start to finish. I will definitely be using 1st Choice in the future. From my experience i would strongly recommend using this service provider. Many thanks David Hampshire.”
“Almost all the responses I had were from businesses which had very bad reviews and, when investigated, the reviews appeared valid as the businesses did not have the product they were offering to sell.”
Thanks for your recent feedback.
We are based in the UK and generally cater for the UK market - although many breakers do try and help with overseas requests. Perhaps the enquiry being from ANTIGUA AND BARBUDA did not attract the level of replies an engine enquiry usually receives.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
Customer Care - 1st Choice.
“I have used 1st choice spares on two occasions to locate and purchase parts for a 26 year old Vauxhall Cavalier.
On both occasions they have located exactly the parts I required, and the purchase and delivery via them was first class.
I thoroughly recommend them
Brian Butcher”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I chose to contact Vauxhall’s spares from 1st choice web site.The guy on the line was very helpful and with the reg number of my car he knew exactly what I needed. The mirror was delivered the next day. Excellent service,very happy.”
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
