“Following my enquiry I was quoted by Heartlands for a set of the wheel trims I needed, which I bought at a sensible price, and which have now arrived.
Very pleased with the whole transaction!
Geoff Craven.”
“I ordered a car part on 12/03/20 and paid for it . I was promised delivery on 16/03/20 . I rang on 19th and was told to expect it on 20th . I rang on 20th and was told they are not able to track it . Still waiting”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“They promised me the grill was the same colour code. It is not, it’s much lighter blue. I need to return it, what are the rules of returns please considering it isn’t what they said it was?”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“My first use of this service I received several quotes I picked one and spoke to a very knowledgable gentleman called Baz from Breaking Toyota. First class service very quick delivery reasonable price - highly recommended”
