“The part I need was not easy to find but 1st Choice Spares put the word out to their suppliers
and within hours the part had been sourced and I was able to confirm over the phone and through photographs that it was the correct one and then pay for it by Card. Easy process
which made me happy.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The part I received was broken into 3 pieces.When I phoned the supplier I was told to contact DHL as they were the delivery agent.DHL did not pack the fragile article without any support.By this time I had lost interest,I won’t be using them again.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I gave them the information and part number of the item I needed. Within 15 minutes I had my first quote (rather high) 5 minutes later I got a sensible one. Called the guy and struck a deal, paid and received the part the next day. Awesome.”
“On the same day I put out a request for a new bonnet and front bumper to repair my car, one First Choice's suppliers responded, I bought the items and they sent them the next day. An excellent service !”
“Have a problem with a part from royton car & van spares, I have sent 3 emails to them and 3 emails to 1st choice neither has bothered to respond, BEWARE! shop else where if you don't want to lose your money like I have”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
We have contacted out IT support to search for communications from you. These have been found and forwarded to the customer service team. We have now reviewed our internal systems to make sure this does not happen in the future.
All the best Customer Care - 1st Choice.
“Used your company to get quotes ordered and paid for part at cost of £2040 no part on delivery emailed your company no reply ? Telephoned company there wont refund no got bank involved to reclaim money.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
