“I bought and paid for a spare wing mirror. When I queried when it was arriving or where it was, I was informed it had been sold to some else because I had not answered a message relating to the part.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“1st Choice came up with a supplier of the spare we required in 2 days: we payed for it but it took a week to be delivered although it is the correct part ; so generally pleased with their service”
“Was looking around for a specific sump tray for a clio and wasn't getting anywhere fast - no pun. Googled a few firms and came across these guys . Entered a few details and voila within 10 minutes they had sourced the part and provided the contact details for the scrapyard . Rang them up ...paid and 48 hours later the later arrived . Well packaged and no issues. So a very hassle free process. Highly reccomend.”
“i purchased a car seat from Fords 4 U that was delayed delivery for 3-4 days then when I received goods they were faulty!! Contacted the company and $ weeks on they have still not collected faulty goods and am still awaiting refund!! Comepletely unacceptable, they do actually do nothing they said and I now have to report to Trading Standards as they are just not answering texts, phone calls etc!! Approach this company with caution!!!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I ordered a bit for my car with very little knowledge of what I was ordering. They took the time to phone me and clarify it was the correct part when they realised I had zero knowledge of cars they asked for my mechanics number and phoned and spoke to him directly 5* service”
“I have finally received the oil pump I ordered 3 weeks ago. I guess the issue was with the company Ecoparts out of Hinckley, whose correspondence was woeful. I had to repeatedly ask for a tracking number which I finally had 3 days after DHL tried to deliver it unsuccessfully as I was away, hence the request for the tracking.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Put list of parts online, several bids received within hours. Placed order and was sent photos of the parts to check they were correct before sending. Package received a few days later - excellent service, would recommend and would use again if necessary.”
“Really great option for us, trying to get a part for a Jaguar that would have cost a huge amount with JLR.
We used a company in Birmingham.
I think the key to any one reading this, is confirm the part can fit the Reg with a message”
