“Great service in terms of getting quotes quickly & efficiently, so saves you all the legwork. Good that invoices are also routed via this platform, it gives a little extra security.
My only issue has been with the 3rd party I found through 1st Choice - maybe it would be worth checking that partner companies are genuine & trustworthy. Customers will always associate the agent with a poor experience, even though they don't deal with you directly.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with a supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“terrible service ordered and paid for a part over a month ago which I never received phoned twice and emailed for refund still waiting poor customer service”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Really easy to use service got parts I wanted quickly and at a great price. Good to see variety of prices to make a choice, product was top class and would definitely recommend this service”
“I contacted Scott Yard .co.u and they told me they had the part i wanted . Ipaid them . The part arrived from another firm £46.80 p cheaper? I have asked Scott Yard .co.u to credit me the £ 46.80 EXTRA they charged me . I had also bought this part from anothe suppler ?”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with a supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Dealt with Adz who was very helpful and knowledgeable. I needed a part from my 2006 Kia Picanto and I had waited 6 weeks for delivery from Korea prior to going to 1st Choice.
3 days after speaking to Adz my part arrived and was fitted.
I am a very happy Old Man 😊”
“This was my first time trying to locate a part for my 18 year old slk, after trolling the usual sites without
success, I found a part in Australia! but postage was prohibitive. I came across 1st Choice Spares so tried my luck. I was contacted within the hour with contact details of a potential supplier. One phone call to them, money paid (very reasonable) and part was sent to me within 5 days inclusive of the weekend. Part was just what I needed. I know where I will be returning to next time.”