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1st Choice Spares Reviews

4.4 Rating 5,160 Reviews
86 %
of reviewers recommend 1st Choice Spares
Anonymous
Anonymous  // 01/01/2019
I was looking for a replacement rear light cluster. Having purchased one from E Bay for £25.00 and found it to be a very poor quality Chinese item I decided to spend more on what I thought would be a better quality one from 1st choices. So having paid £80.00 for one I was somewhat surprised to receive an exact same Chinese special! In the exact same box with the exact same tape!, for and additional £55.00!! And to top it it was broken. A call and some photo evidence that the cheap piece of tat was in fact broken and yet another was sent and received. They won't be going on the vehicle.
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Posted 5 months ago
Thanks for your recent feedback. We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 5 months ago
easy to use ,good to have someone else to look for the item i need ,having a choice of salvage yards with different prices.
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Posted 5 months ago
Very quick responses - purchased part which arrived next day. No problems.
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Posted 5 months ago
Very good service giving lots of options for the part I needed. Great service and will use again!!
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Posted 5 months ago
Fast response to questions lightning speed delivery well packaged. All fitted now driving sweet as. Thank you
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Posted 5 months ago
Excellent site
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Posted 5 months ago
Good thanks
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Posted 5 months ago
Good prompt service awaiting part from your nominated supplier thanks
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Posted 5 months ago
Correct part despatched. Item in good condition
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Posted 5 months ago
The part was the right one, it arrived quickly, and our local machanic has fitted it for me, so we're all sorted.
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Posted 5 months ago
Do not waste your time with this! The site is fraudulent at best only knows what they will do with your personal information.. parts confirmed over a few calls and emails paid got a receipt then nothing no contact no refund and I'm still on the search for the parts required waste of time and money
Helpful Report
Posted 5 months ago
Thanks for your recent feedback. We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 20/05/2024, and we updated you by email on that day with a reply from the breaker. We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. We have appended this review to the complaint log. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 5 months ago
Great response, will be using this service again
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Posted 5 months ago
A very efficient and easy service to use. Able to gets parts a lot easier than elsewhere at a reasonable price. Thanks
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Posted 5 months ago
Good communication and accurate information on items for sale
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Posted 5 months ago
Part expected in two-three days delivery Called after 6 days told did not send it,very dissapointed.
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Posted 5 months ago
Thanks for your recent feedback. We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 5 months ago
Helped me find the part that I needed. First class service.
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Posted 5 months ago
Excellent service and after part confirmed it was received the following day
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Posted 5 months ago
Impressed did everything to find what I was looking for prompt responses and supplier though didn't have exactly what I needed did what they could to help me
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Posted 5 months ago
Great service. Put me in touch with a scrappie with the part I needed, delivery next day, on the van that evening. Just what the MOT guy ordered!
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Posted 5 months ago
Excellent service
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Posted 5 months ago
1st Choice Spares is rated 4.4 based on 5,160 reviews